Windows 10: Hello Iam getting a lot of freeze laptop till shutdown

Freeze laptop till shutdown, sometimes the audio continue for minutesrarely bluescreen and I have to wait 30 mins to turn on again ,https://www.mediafire.com/file/0k609imh6vz2tw2/MEMORY.rar/filepassword: 22,******************************************************************************** ** Bugcheck Analysis ** **********************************************************************

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Shutdown problem on my Windows 10 laptop.

Hello,

We suggest that you follow the troubleshooting steps below to resolve the issues with the shutdown function of your laptop:

• Type Troubleshooting in the search bar beside the Windows icon.
• Select Troubleshooting from the results.
• Under System and Security, select Fix Problems with Windows Update.
• Choose Troubleshoot as an Administrator.

Let us know if the steps above worked for you.

 

Laptop Freezes Randomly A Lot!

Ever since I updated to Windows 1903 and now Windows 1909, my laptop freezes a lot. And the timing is so random too. I've updated all the drivers that I can think of and the issue is still there. Is there anything else that I can do so that my laptop won't
freeze randomly? I just bought this laptop about 8 months ago and now I can't use it normally it is quite frustrating. I did a factory reset on my laptop twice already. BIOS is up to date as well. Any suggestion is appreciated. Thanks.

 

ShutDown Freezes After Updating KIS

Hello.

After updating to the latest version of Kaspersky Internet Security and Zemana AntiMalwarre, when I try to shutdown the PC it freezes at "Stopping Services" white type against a blue background.

Any suggestions as to how to solve this will be most appreciated.

Thank you again.