Windows 10: Hello logon doesn't work

Sincne the latest update I can't logon using heloo face recognition. My camera does work as I tested in Zoom. but the computer seems not able to acces it for hello sign in.

:)

 

Windows doesn`t start. Authomatic repair doesn`t work.

Thanks again!!

I`m sorry I had not noticed that the text on the picture was in spanish. It says that windows has replaced some damaged clusters in "name" file and "directory". Then, at the end "an unspecified error occurred (75736e6a726e6c2e 4f6)".

I`ll do it and I`ll be updating this thread when I have the report.

- - - Updated - - -

I ran SeaTools. These are the results:




Does it mean my HDD is useless?

 

Double Tap doesn`t work on Lumia 620

Hello,

Double Tap to wake doesn`t work at my Lumia 620. I have all on in settings but still doesn`t work. I`m pretty sure that in update AMBER or BLACK this function works properly. But after DENIM update doesn`t. Maybe you are planning some update for this future
?

Thanks

Mariusz

 

Windows Hello won't work for a family member account

• Have you applied a group policy? If yes, you may check this article on
  how to resolve the issue.
  • No group policy applied
• Were there any changes made on your computer prior to the issue (e.g., updates, software installation)?
  • It’s a new computer. As soon as I created my administrator account I created a family account for my wife. Everything else works on her account but Windows Hello does not work (the camera).
• What is the exact error message?
  • I attempted to attach screen shots of each step we have gone through but it would accept Word or PDF files. Is there another way I can get them to you?
• To make sure that we have not missed on anything, what troubleshooting steps have you done so far to resolve this?
  • I deleted her family member account, created a PC account (with the same results), deleted the PC account and recreated the family member account. No luck with her Windows Hello.

There is a possibility that the family member account/profile that you have created is corrupted/damaged. We suggest that you try re-configuring the profile.
(Already did that)