Windows 10: Hello, New forum user here. Please help, I cant work without this resolved. I Cant contact...

I have been trying to get in touch with tech support since yesterday. I did get in touch at one point and then the server just died?

When I go to help.microsoft.com and go through the bot to where it says you should talk to a human I get the following error,

[COLOR=rgba194, 102, 100, 1]An error has occurred while processing request.[/COLOR]​

Is anyone else having this issue? how else can I get in touch with them. My home lan network has died and now I cannot access my information.

I really need to talk with someone on the phone but I just cant get through.

This happens on all browsers I have also.


I just got below @https://support.microsoft.com/en-us/contact/en-us/

Try searching for what you need
This page doesn’t exist.
​

[COLOR=rgba200, 195, 188, 1]

CV: TF8PQ1lzR0WObvKF.0
​

[/COLOR]


I am so lost...


Thank you,

-H

:)

 

Deleting contacts from Windows 10


When you say Windows Mail Live are you referring to Mail app or Windows Live Mail?

I suggest you to try the steps provided below and check if it helps.

• Open Windows Live Mail.
• Press Ctrl + 3 using your keyboard. Right-click on the contact to delete it if it is a single contact.
• Highlight all contacts by pressing Ctrl + A.
• Click Delete located on the Ribbon bar.
• Click OK when you see the message These contacts will also be deleted from Hotmail, Messenger, and other Windows Live services.

After following the steps above, all your contacts that you have manually added to your account will be deleted however, contacts coming from third-party sites such as Facebook will not be deleted unless you remove Facebook from your account.

For Mail app:

Open People app then delete the contact.

Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.

 

new contacts not useable

Thanks for your suggestions Ken. I tried them but I still cannot email new additions to my contacts list

 

new contacts not useable

Good Morning Ken & Helmut,
Ken, the "Mail" contacts list works for all current contacts - but not for newly inserted contacts, even after a reset of the laptop.

Helmut, Thanks for your suggestions, I will try them as soon as I get a chance.