Windows 10: hello pls help

i was restoring my dell insparon 15 7000 gaming to factory settings when my battery died on my laptop so now when i try to finish the restore it says there was a problem resetting this pc then when i hit cancel it goes back to CHOOSE AN OPTION menu.. i tried troubleshooting i tried useing the media creation tool. nothing is working can someone help

:)

 

i update bios then black screen ???? pls help me 980ti

@smoka Great you fixed it and would be interesting to know how you did it. Care to list the basic steps you took to do it so that it can help others stuck in the same situation?

 

help to remote connect

not sure how to use both programs u 2 suggested, i need more helpful steps thanks

 

Hello. PC Problem plz Help!

Hello Hronis,

Thank you for replying back with the status of this issue

• 
  Is this issue occurs only when playing games or with all the other applications?
  

This issue may occur due to presence of unused files in Windows or due to software conflicts.

I would suggest you to run system maintenance troubleshooter
and check if it helps.

Method 1:

Please follow these steps:

a. Type troubleshooting in the search box on taskbar and click on it in results.

b. Click "View all" and then click "System Maintenance".

c. Click "Next" and follow on-screen instructions.

If still this issue persists follow the below method

Method 2:

I suggest you follow the below steps and check if helps:

• 
  Press Windows key + X and click on
  Device manager.
  
• 
  Expand Display Driver from the list.
  
• Right click on the Graphic driver and select
  update driver software.

If the issue still persists, I suggest you to go to the manufacturer’s website of your graphic card and check for any updated drivers available there. If so, try to install them and check if it fix the issue.

If no updated drivers available then try installing the available drivers in compatibility mode.

Refer the steps:

• 
  Download the Drive from the manufacture’s website, Right click on the setup file and select Properties.
  
• Click the compatibility tab, tick the box next to Run this program in compatibility mode for and select Windows.

Hope the information helps, if you have any further queries, feel free to post. We are here to assist you.