Windows 10: HELP! 8 - Lenovo V15 G2 ALC laptops all BSOD at the same time multiple times a day

We see the Blue Screen of Death BSOD at least twice daily. Interestingly, about half of the affected devices experience the BSOD and restart simultaneously.One employee working off the network is facing the same BSOD issue, suggesting it’s not isolated to our office environment. we have 30 other types of computers on the networkAdditionally, the Wi-Fi issue is quite severe. The network adapter intermittently disappears from both the Device Manager and the network settings, leaving the device unable to connect. a restart has fixed this, for nowLet me know if you need any additional detail

:)

 

BSOD on Lenovo V15 G2 ALC (Blue Screens)

Hey everybody!

I literally don’t know what to do anymore. I have a Lenovo V15 G2 ALC which constantly gets blue screens (BSOD). The blue screens appear every 2-30 minutes, depending on what I do on the notebook. Sometimes application would randomly close or would crash (Firefox for example). There are also situations where everything starts to lag or freeze entirely (sometimes with a black screen which than goes back to normal).

I already tried:

• Reinstalling windows (I also tried Ubuntu, which also crashed after some time)
  
• Using different SSD
  
• Used Lenovo’s diagnostics tool (which indicated no problems)
  
• Flashed the BIOS to the most recent version
  
• Cleaned the Laptop and applied new termalpaste
  
• I stress tested the CPU and GPU which all went well
  
• I used DDU to uninstall the AMD Graphics drivers and reinstalled the current one
  
• I swapped one of the RAMs with a different one (one of the RAMs is soldered to the board)
  

Here are the specs of the Notebook:

• Microsoft Windows 10 Home Version 10.0.19045 Build 19045
  
• LENOVO V15 G2 ALC
  
• AMD Ryzen 5 5500U with Radeon Graphics, 2100 MHz
  
• 16GB RAM (3200 MHz) (Dual-Channel 2x8 GB)
  
• 512GB SSD
  
  
  

Here is a link to the Minidump files (I used BlueScreenView to open the files, but I don’t understand what the data means… Maybe some of you can analyse them):

Dropbox



Thank you so much for helping in advance! If you have any questions, I will answer them asap!

 

BSOD on Lenovo V15 G2 ALC (Blue Screens)

This doesnt work either, i only get the message "a problem was encountered" (I use a german windows 10, i am not sure if the message is the same one in english)

I think i am going to reinstall windows, i dont have any personal files on the drive so this is not a big deal for me. The blue screens start happening shortly after the reinstallation.

See, windows is generally is acting strange... One time i reinstalled windows and the windoes defender would turn on and off constantly. Sometimes the wifi goes crazy... Its pretty wild.

I now personally think that there is a major problem on the mobo, since a different OS also crashed (Ubuntu) (Maybe its the soldered RAM?)

I will probably try the "Driver Verifier" methode once again after reinstalling (I will try it again tomorrow or next week as I'm slowly losing my mind on this laptop)

Once I get the new minidump files I will upload them asap.

Thanks again for helping me dave!

If you have any other ideas let me know!

 

Getting BSOD multiple times a day

In the last few months, my laptop been getting BSOD almost everyday, and it could even happen multiple times a day, even on Safe mode with only Chrome and Discord being opened. Also it could happen even when I was not touching the laptop (AFK / watching Youtube or Netflix on Chrome)

I have asked 3 times on here and tried nearly all the fixes people/Google had recommended me like in-place upgrade, reinstalling many different drivers/apps, updated all my drivers to the latest version... I ran Driver Verifier and it showed a error with the HID device but even when I unplugged everything, including the charger and Ethernet cable even, the problem still persisted. I ran multiple full scans to find if there is any virus but nothing came up.

I've run out of solution and BSOD still happens up to 4-5 times a day. Is there anything I can still possibly do to fix this?

Minidump files: https://drive.google.com/drive/folders/1wN3LeBvYg10P7FEIbRBWZMkBioDovubu?usp=sharing