Windows 10: Help! Acrobat problem in Windows 11

I have Windows 11, Microsoft 365 for Business and Adobe Creative Cloud. CC informed me that Acrobat update failed, and advised me to uninstall Acrobat DC and reload the latest version. The uninstall didn't appear to work fully, although the files are gone, and I can't reload the program. Although Acrobat doesn't show up in the list of apps when I press the Start button, it still shows up in the list under Apps and Features, and it still shows up on Adobe Creative Cloud desktop app as installed although it will neither open nor uninstall. When I try to install Acrobat from the web, a messag

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I want Adobe Acrobat Standard X to be my default not Reader

Hello,

Thank you for the update.

As per the description, Adobe Acrobat Standard X is not listed as a default app but it pops up listed as a "desktop app".

I suggest you to check the app in the Programs and features.
To do so follow the below steps.

1. Press Windows + R, type appwiz.cpl

If the application is not present in the Programs & Features
then Suggest you to download the app from the link.

choose the appropriate language under Acrobat X standard installer,
and download.
https://helpx.adobe.com/acrobat/kb/acrobat-downloads.html

Do let us know the update.

 

Default App problem in Windows 10: Edge vs. Adobe Acrobat for pdf files

Hi,



I realized your concern and will assist you to resolve the issue.

I suggest you to follow the steps below and check if it helps.

• Launch Acrobat DC. After a few seconds, Acrobat detects that it is not the default owner and shows a prompt
• Click Yes.
• An information dialog box is displayed.
• Click Continue. The Set Default Programs dialog box is displayed
• Choose Adobe Acrobat DC in the Programs list. Click
  Set this program as default, and then click
  OK.

Your reply is very important for us to ensure a proper resolution. Please get back to us with the above information in order to assist you accordingly.

Thanks and regards.

 

msctf.dll Making Acrobat to Crash

Hi,

Thank you for writing to Microsoft Community Forums.

To have better clarity on the issue, answer the below-listed questions and get back to us.

1. Is your computer connected to any domain network?
2. Since when are you facing this issue?
3. Did you make any changes to the computer prior to this issue?
4. What is the edition of Windows 10 that you have installed?
5. Do you get any error message when Acrobat crashes?

Meanwhile, try the troubleshooting steps mentioned in
Acrobat DC crashes intermittently on Windows and see if this helps.

For reference, you may also try the troubleshooting steps mentioned in
Troubleshoot errors and freezes in Windows and see if this helps.

Hope it helps.

Let us know if you got the help you needed by clicking Yes or No.