Windows 10: Help activating Windows 11 after hardware change, and not able to contact Microsoft

I recently changed my PC motherboard and CPU and need to reactivate Windows 11 fully up to date as of 28/20/2023 because of the hardware change. I have use the get help feature and activation troubleshooter and the only option is to wait for a Microsoft agent to contact me. I've waited close to two weeks and haven't heard anything so I wanted to ask if there was any other way I can reactivate my OS?In the past I have been able to activate over the phone using an automated system however this option doesn't appear in the troubleshooter.Thanks in advance.

:)

 

Unable to activate Windows after hardware change

Hi,

Thank you for writing to Microsoft Community Forums.

Usually the error code 0xC004F213 comes when there is a hardware change done on the computer (like Motherboard or Hard drive). The Windows license is associated with the device hardware. If there is any significant hardware changes, such as replacing
motherboard or hard drive, Windows won’t be able to recognize the license.

I suggest you to try the troubleshooting steps from the article
Reactivating Windows 10 after a hardware change and see if Windows gets activated.

If you are using an OEM computer that came with Windows 7, and the motherboard has not been changed, then you can follow the steps to retrieve the product key that came with your OEM computer. To retrieve the product key follow the steps mentioned
below:

1. Type Command prompt in the search bar, that is on the taskbar.
   
2. Right click on Command prompt icon and select Run as administrator.
   
3. Type the command and press on Enter: wmic path SoftwareLicensingService get OA3xOriginalProductKey
   
4. You will find the product key.
   

Hope it helps.

Please reply with the status of the issue, we will be glad to help you further.

Nikhar Khare

Microsoft Community - Moderator

 

Windows 10 Activation after hardware change

Hi,



Thank you for writing to Microsoft Community Forums.



We understand the difficulties you are facing with the Windows 10 activation after a motherboard change. Ideally, if you have signed in with the same Microsoft account before
the changes made, then as per digital licensing policy Windows 10 PC gets activated after running the activation troubleshooter.



In order to get clarity and to assist you accordingly, please reply with the answers to the questions below:

• Did you upgrade the PC to Windows 10 or it came preinstalled with Windows 10?

• 
  Do you have the Product key?
  

Meanwhile, we would suggest you to refer the steps as mentioned in this article:

Activate Windows 10

Get help with Windows activation
errors



We would suggest you to get in touch with our Activation team and they will help you with the issue. Please refer the article

Global Customer Service phone numbers to get the Customer support number as per your country or contact our
Chat support team from the PC. Once you click on Contact support, a virtual agent will chat. Explain the issue and ask for a representative for consulting the issue.



Regards,



Aditya Roy

Microsoft Community – Moderator

 

Help contacting support / Windows 11 activation after hardware change

The first thing that you need to do is to change the Windows 11 version from workstation to Pro.

Step 1: Reset the Windows Update components

1-Right-Click on Start then click on Windows Terminal(admin)

2-Type these commands:

net stop wuauserv and press [Enter]

net stop cryptSvc and press [Enter]

net stop bits and press [Enter]

ren C:\Windows\SoftwareDistribution SoftwareDistribution.old and press [Enter]

ren C:\Windows\System32\catroot2 Catroot2.old and press [Enter]

net start wuauserv and press [Enter]

net start cryptSvc and press [Enter]

net start bits and press [Enter]

netsh winsock reset

3-Reboot your pc

Step 2: Disconnect your computer from the internet, disconnect the cable or turn off the Wifi.

Step 3: Run these commands to change the version.

1-Right-click on the Start then click on Windows Powershell(admin)

2-Run these commands:

SLMGR.VBS /CPKY and press

SLMGR.VBS /CKMS and press enter

Net stop Sppsvc and press enter

CD C:\Windows\System32\SPP\Store\2.0 and press enter

Ren Tokens.dat Tokens.old and press enter

SLMGR.VBS /RILC end press enter

changepk.exe /ProductKey VK7JG-NPHTM-C97JM-9MPGT-3V66T and press enter

3-Reboot your pc

4-Connect to the internet again and check if the Windows version is correct now.

Then run this procedure to active Windows

1-Select the Start button, then select Settings > System > Activation > Troubleshoot . The troubleshooter will show Windows can’t be activated on your device.

2-Select "I changed hardware on this device recently", then select Next.

3-Enter your connected Microsoft account and password, then select Sign in. The troubleshooter will only work with the connected Microsoft account.

4-From the list of devices that are linked to your Microsoft account, select the check box next to This is the device I’m using right now.

5-Select Activate.

You can see more information at this link.

https://support.microsoft.com/en-us/windows/rea...