Windows 10: help, all my photos have disappeared, folder empty!!

I really need help and i dont know what to doi recently needed to update to windows 11 so i moved all of my filed to an external hard drive including my camera roll folder to free up space for my laptop to update, i even reset the entire laptop afterafter it updated i plugged my usb back in the laptop and the camera roll folder was empty!! i tried everything i could to making hidden files show, checking onedrive but it was not there, EVERYTHING and in stressing OUT so much as these pictures and videos mean a lot to me. I really need any help to retrieve them in any way please, thank you so muc

:)

 

Disappearing folder

I've encountered a strange problem in windows 10 where I tried to delete a file in a folder, but ended up deleting the whole directory. It did so without the usual pop-up to confirm delete or say it was too big for the recycle bin. It was my Videos folder, so pretty big, but the disk allocation has also remained the same.

I've always had a problem with 'double icons' for the different user folders, including videos, and so I'm thinking it could have something to do with the whole thing, especially as now one of the two video folders has disappeared from the users folders.

The first thing i tried was 'Undo delete', but it just bought the folder back with non of the contents. Then, I went straight to Recuva, but it came up blank (there must have been over 50 videos in the folder)

I'm at a little bit of a loss as where to start looking for this disappeared folder and was hoping someone might have some suggestions?

Screenshots below:

 

The 'Photos' app for photo viewing has disappeared.

I do not understand this, when I returned to the PC later today my original settings had returned to the start screen, including one other tile which I had also lost but had not yet re-instated. Also the original list of 'All apps' had returned to the start
screen, including 'Photos'. There is nothing that I am aware of having done that should have caused the original disappearance of some apps from the 'All apps' list and their associated tiles, or that could have caused them to return.

It has therefore been unnecessary to follow your suggested steps, though I have done so anyway and it works as suggested. Note that I had followed your steps 1 & 2 earlier which is why I knew 'Photos' had not disappeared from the PC but was simply not
visible on the 'All apps' list and hence my inability to re-pin the tile.

Thank you for your reply and understanding my frustration.

 

How do I move photos from the my photo app to the pictures folder on the C drive?

Hi,

Thank you for posting your query in Microsoft Community.

I understand your concern and will assist you to resolve this issue.

I suggest you to follow the steps below and check if it helps.

• 
  Open Photo App.
  
• 
  Select the photo and right click on the photo.
  
• 
  Select Open Folder.
  
• 
  From there you will be able to copy all the photos to C: drive
  

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.