Windows 10: Help analyzing my minidump file. Already reinstalled graphics driver.

Hello,I am trying to figure out how to fix a problem that has my computer crashing frequently without a BSD. Please advise. I have already tried uninstalling and reinstalling the graphics driver.Thank you very much. ************* Preparing the environment for Debugger Extensions Gallery repositories ************** ExtensionRepository : Implicit UseExperimentalFeatureForNugetShare : true AllowNugetExeUpdate : true NonInteractiveNuget : true AllowNugetMSCredentialProviderInstall : true AllowParallelInitializationOfLocalRepositories : true EnableRedirectToChakraJsProvi

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Please Help analyze MiniDump Files (included)/BSODs/ ntoskrnl.exe/

Hi,

In most cases, this problem is caused by corrupted system files. For us to provide the best resolution possible, we'll be needing additional information:

• Have you made any recent changes on your computer prior to the issue?
• Was there an error code displayed when experiencing the blue screen error?

Meanwhile, we suggest following the troubleshooting steps provided on this
article to help fix the blue screen error. We also recommend posting on
TechNet forum to analyze the dump files.

If you need further assistance, don't hesitate to reach out.

 

Help analyze MiniDump

Hi,

can you help me analyze the Minidump file from our client's Laptop.

I have the file , where can i upload it?

thank you

 

Frequent IRQL_NOT_LESS_OR_EQUAL and KMODE_EXCEPTION_NOT_HANDLED BSOD errors. Need help analyzing minidump files because I'm not sure of the cause of the crashes.

Hi, thanks for reaching out. My name is Bernard a Windows fan like you. I'll be happy to help you out today.

I understand the issue you have, there is nothing to worry I am here to help, as per checking and analyzing the DMP files you have, there is an error AuthenticAMD.sys, this is caused by the AMD driver of the PC, are you using an AMD processor? if yes, kindly download and install the latest BIOS update from your manufacturer's website, if you are using an AMD graphics card, we need to reinstall the AMD Graphics driver, kindly follow the steps below:

Step 1. Completely uninstall the AMD GPU Driver using the steps from this link:

https://www.amd.com/en/support/kb/faq/gpu-601

Step 2. Reinstall the AMD Graphics driver using the steps from the link below:

Install AMD Radeon and automatically detect the AMD driver: https://www.amd.com/en/support/kb/faq/rs-install

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Note: If the issue persists, I suggest contacting a local technician to physically check the processor or do a re-pasting of thermal paste to optimize the processor.

Let me know how it goes and I hope that helps.

Bernard