Windows 10: Help! - Awhile Back My Touchpad settings changed and are now missing

Hello So this is driving me crazy, I have a HP 15-bs014cy with Windows 10 (of course). I used to be able to tap once on my touchpad with two fingers and it would return me to the home screen. I also used to be able to hit the left clicker and I configure it to be a "back" button. Super helpful. So awhile back and I wish I knew exactly when but I don't, both gestures stopped working. And I can no longer find the settings to change them, I now have the most basic touchpad options, which only include, touchpad sensitivity and "additional settings".

Has anyone else had this issue? I have tried searching it but only come up with touchpad failure... Thanks for any help =)

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Synaptics touchpad settings or gestures missing in windows 10

Hi Rajiv,

Thank you for writing to Microsoft Community Forums.

1. Since when are you facing this issue?
2. Were there any changes made to the computer prior to this issue?
3. What is the version of your Windows 10 computer? (To check the version of your Windows 10, you can refer
   
   See which version of Windows 10 you have).

Meanwhile, I would suggest you to follow the steps mentioned in
Fix touchpad problems in Windows 10 and check if this helps.

You may also try the troubleshooting steps mentioned in the section Troubleshooting when TouchPad does not work from Using the TouchPad or ClickPad
(Windows 10) and see if this helps resolve the TouchPad issue.

For reference, you may also refer to the suggestions from ShivamKrishn dated 06-08-2015 from

Synaptics Device Settings not shown in mouse properties.

Give it a shot and let us know of any changes.

 

Some Touchpad Settings Are Gone.

Hi Bruce,

Thank you for writing to Microsoft Community Forums.

To have better clarity on the issue, please answer the below-listed questions and get back to us.

1. What is the make and model number of your computer?
2. Were there any changes made to the computer prior to this issue?

I would suggest you to follow the steps mentioned in
Fix touchpad problems in Windows 10 and check if this helps.

For reference, you may also refer to
Touchpad gestures for Windows 10.

Give it a shot and let us know of any changes.

 

Touchpad settings missing

Hi,

We'd like to ask a few questions, in order for us to better assist you with your touchpad issue.

• Which version and OS build number of Windows 10 is currently installed?
  
  To determine the version and OS build number, type winver on the search bar of Start menu.
• Just to verify, have you tried updating touchpad driver on the device manufacturer?

In the meantime, we suggest that you refer to this article: Fix touchpad problems Windows 10
and follow the instructions provided to troubleshoot touchpad probems.

Looking forward to your response.