Windows 10: Help! Black screen after uninstalling graphics drivers.

I recently have been facing issues with my pc. Everytime I turn it on I face constant freezes and bsod errors I decided to look up what was causing it turns out it had something to with my graphics drivers. I found a solution online on how to so solve stating that I need to uninstall and reinstall the graphics drivers. So I tried doing that I managed to uninstall my intel graphics card drivers but I didn't manage to install it back as my pc froze, so I had no choice but to restart my pc via the pc power button. When I turned it back on a black screen showed up and my motherboard vga light stay

:)

 

Black screen on Edge

Hello,

Thank you for posting your query in Microsoft Community.

Please answer the question below:

• Did you make any recent hardware/software changes?
• Is the complete screen black?

Uninstall and Reinstall the Graphics Card Drivers.

Step 1: Uninstall the Graphics Card
Drivers

• 
  Press “Windows Logo” + “X” keys on the keyboard.
  
• 
  Click on “Device Manager” from that list.
  
• 
  Search for the Graphics Card
  from the device list, right click on it and then select “Uninstall”. On the un-installation window, if you have an option: “Delete the driver software for this device” you may select that and then remove the corrupted drivers
  from the computer.
  
• 
  Follow the on-screen instructions to complete it and then restart the computer if prompted.
  

After the restart, please go ahead with the next steps to install the latest drivers and check if that resolves the issue.

Update Driver Software from the Manufacturer’s website:

Step 2: Go to the Computer or Graphics Card
manufacturer’s website and search for the latest Windows 10 drivers available for the
Graphics Card model and then install it by following the instructions given in the website.

Please get back to us with the screen shot of the black screen.

I would suggest you to check this link and see if it helps.

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I hope this helps you. If you have any further queries, feel free to contact us. We will be happy to help you.

Thank you.

 

Graphic Driver is not Uninstall

Hi,

Thank you for posting your query in Microsoft Community.

We regret the inconvenience caused to you.

Please provide us the following information:

• 
  How are you trying to uninstall the driver?
  
• 
  When you are trying to uninstall the graphics driver, do you get any error message or error code?
  
• 
  What is the make of graphics driver?
  

Step 1: Let us try to uninstall the driver in Safe mode, and check if it helps.

Safe mode starts Windows in a basic state, using a limited set of files and drivers. It can help you troubleshoot problems on your PC.

Refer to the following article:

Start your PC in safe mode in Windows 10

Windows startup settings - Microsoft Support

Step 2: Follow the below steps to uninstall the driver.

• 
  Press Windows key + X and click on
  Device Manager.
  
• 
  Search for Display Adapters.
  
• 
  Right-click on the Graphics Card and click on
  Uninstall.
  

Hope it helps.

Kindly let us know if you need any further assistance, we are glad to assist you.

 

Black screen after updating display drivers

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that after upgrading the graphics drivers, you are receiving a Black screen. I’ll certainly assist
you with the issue.



However, please let us know:

• 
  When exactly do you see a black screen?
  

• 
  Are you able to boot the computer to the login in screen?
  
• 
  What is the make and model of the computer?
  

I suggest you to try refreshing the graphics driver by using the key sequence
Windows logo key + Ctrl + Shift + B and see if that helps.



I would suggest you to try booting the computer into Safe Mode and try disabling the display driver. Refer
the article on Start
your PC in safe mode in Windows 10.



After booting the computer to Safe Mode, refer the steps mentioned below:

1. 
   Press
   Windows logo key + X, and select Device Manager.
   
2. 
   Expand
   Display Adapters.
   
3. 
   Right click on the
   Display driver and select Disable device.
   
4. 
   Restart the computer.
   

If this allows you to boot the computer to normal mode, try uninstalling the driver.
To do this, refer the steps mentioned below:

1. 
   Press
   Windows logo key + X, and select Device Manager.
   
2. 
   Expand
   Display Adapters.
   
3. 
   Right click on the
   Display driver and select Uninstall.
   
4. 
   Restart the computer.
   

Let us know how it goes.



Regards,

Nikhar Khare

Microsoft Community - Moderator