Windows 10: Help cleaning up folders on PC to free up hard drive

I am trying to remove duplicate folders/profiles in my Windows Explorer to free up space on my hard drive. I am not able to download any MS updates. I am the only user on this PC. My microsoft account is under Mary Hill, which is why there is a "Mary Hill" profile, and then there is a "This PC" profile. 1. Can I just delete the Mary Hill profile, and use The PC profile, or will it cause me problems logging in, since I have to enter a passcode? Do I need a passcode if I am the only user?2. I back up to Google Drive. Can I remove OneDrive?

:)

 

External Hard Drive

Hi John,

We suggest that you try the troubleshooting steps below:

• Open your External Hard Drive file in File Explorer.
• Type the name of the file you want to search on the search box and click Enter.

The file will show up in Search Results and you will be able to move it to the correct folder.

Let us know if you need further help.

 

Cleaned hard drive

Hello my name is Bradford and I'm an Independent Advisor for the Microsoft Community and I will try to answer your question about the security of your online accounts that were once used with that hard drive.

By "clean" I assume you mean "format" or the actual "clean" command in diskpart- a feature built into Windows.

If that is the case then yes, the information needed to access your online accounts has been removed and it is safe to sell the drive.

If, however, this is not what you did, below please refer to the tutorial on how to run the "clean" command.

1. Press "Windows Key + R" to open the run dialogue

2. Type cmd then press
Ctrl+Shift+Enter to run the command as an administrator

3. Then type diskpart and press enter

4. Then type list disk and press enter

5. Then a list of the hard drives connected will be displayed, type the number of the disk you want to clean with the "select disk" before it, for example
select disk 1

BEFORE you proceed to the next step please be sure that you selected the correct disk as the next step is NOT recoverable.

6. Then type clean and press enter.

If you have any other questions please let me know and I'll be happy to answer them.

 

Help with external hard drive

Hi Debbra,

Welcome to Microsoft Community.

I appreciate your interest in windows 10 and also for trying the troubleshooting steps to fix the issue. I understand the inconvenience you faced. I will certainly help you with this.

I would suggest you to plug in hard drive then check in disk management you can see the drive or not.

Follow the steps to check Drive in Disk Management.

• 
  Go to the Control Panel then click on the
  Administrative Tools. .
  
• 
  Under the Administrative Tool Click on Computer Management.
  
• 
  Click on Disk Management and check the External Hard Drive.
  

Also check in BIOS whether External Hard Drive is listed or not.

For help with the BIOS settings, refer to the computer manual or contact the manufacturer.

If it doesn’t work then, I would suggest you to update BIOS for updating BIOS contact Lenovo Support.

Follow the link:

Lenovo Support – Drivers, Updates, How-To Guides, Technical Help and more - Lenovo Support IN

Disclaimer :

Modifying BIOS/complementary metal oxide semiconductor (CMOS) settings incorrectly can cause serious problems that may prevent your computer from booting properly. Microsoft cannot guarantee that any problems resulting from the configuring of BIOS/CMOS settings
can be solved. Modifications of the settings are at your own risk.

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

Thanks.