Windows 10: Help! Computer crashes randomly while gaming, black screen.

Hi, my computer randomly crashes while gaming. HDMI goes out, audio stops but fans keep running. The power button stops working and I can only turn them off through the PSU. Could anyone please help me? I've tried everything. This is the only analyzed minidump I found:*** WARNING: Check Image - Checksum mismatch - Dump: 0x375f2, File: 0x376e0 - C:\ProgramData\Dbg\sym\HDAudBus.sys\F385D4002f000\HDAudBus.sysKEY_VALUES_STRING: 1 Key : Analysis.CPU.mSec Value: 3562 Key : Analysis.Elapsed.mSec Value: 11536 Key : Analysis.IO.Other.Mb Value: 15 Key :

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Windows 10 randomly black screens then crashes

Hey.
For the past week my computer is randomly crashing. The computer freezes with a static noise coming from the speakers then there is a black screen without sound but the computer is on and then the computer crashes and starts booting to windows again. I tried sfc /scannow and it says "Windows Resource Protection did not find any integrity violations". I also went on the reliability monitor and it says "Windows was not properly shut down" (see attachment). Thanks in advance!
Windows Version: 1909
Build Number: 18363.720

 

Computer Randomly Black Screening

Hi William,



Based on the information you’ve provided, there is a possibility of a hardware issue. To check further on the cause, please provide the following information:

• Which game/s usually triggers the issue?
• Have you made any recent changes prior to the issue?

For starters, we suggest checking this support article: Troubleshoot black screen or blank screen errors.
The said troubleshooter contains a walkthrough in order for us to verify if the issue is within the hardware or the operating system.



Don’t hesitate to reach out if you have any updates.

 

Black screening issues while gaming

Hi all,

I have been having this problem for a few weeks now. When I am playing Baldur's Gate 3 or Diablo 4 in particular, my computer will randomly black screen and crash. All audio cuts out, I'm disconnected from discords, and nothing is responding. My lights in my computer stay on and my peripherals remain lit. I can play (seemingly) less intensive games such as Rocket League and receive no issues or crashes. Previously, on the first instance of this happening, my computer black screened and turned off for a moment as if it shut down, then came back up with the VGA light on the MOBO. The computer would then not receive any video output. I got a new GPU and MOBO and this resolved the video output problem. However I am still getting black screen crashes seemingly randomly.

What I've tried so far -

• Replacing the MOBO
  
• Replacing the CPU
  
• Replacing the GPU
  
• Re-installing windows, multiple times, on different NVMEs
  
• All drivers/BIOS is up to date.
  
• Possibly more things I'm not recalling over the last weeks.
  

My specs -

• Intel I5-13600k
  
• AMD RX6800
  
• 32GB corsair DDR5 4800MHZ
  
• MSI Z790 gaming plus wifi
  
• 1TB western digital NVME
  
• Kraken X53 280mm AIO
  

Any help would be appreciated.

Pastebin with the WHEA log - ************* Preparing the environment for Debugger Extensions Gallery reposi - Pastebin.com