Windows 10: *Help* Computer Restarts only when Idle

Specs
i7-9700k

GTX 1070

MSI Z390 Gaming Plus

16 GB of Ram

HDD Toshiba

SDD WDC

600w Bronze PSU


So weird problem I have been having. My computer out of the blue has gone on reboot loops. I naturally thinking this was a windows problem gone awry I had deleted the former updates and tried to update again. I chkdsk the drives and the C: Drive would not complete the check. I decided just to wipe the drives and do a full reinstall of windows 10. After I did that the problems stopped for about a day. Suddenly today the problem happened again. I ran the chkdsk and the hard drives are fine. So I ran a memory diagnostic thinking it could be the RAM and it also came back fine. Just to be 100% sure I also ran a power troubleshooter through the win10 troubleshooter and it also came back fine. If I am playing a game or doing anything the pc will not restart but if its left idling for any long period of time it will restart itself then it might do that two or three times in a row. The event log shows it is a kernel power issue but its a 64 which just means that power was stopped . . . it doesn't tell me whats wrong. Weirdly enough I can force the problem to manifest by telling windows to check for an update and then it will do it 10/10 times. I have never seen a problem like this before.

:)

 

Bluetooth still on while idle

Thanks for following the steps. Now, the settings won't take effect if you are only using normal PC idle mode. Normal functionality of Bluetooth and Wi-Fi settings are to stay connected even if PC is idle. With the settings that you have created, we would
suggest that you set your PC to automatically go to Sleep or
Hibernate once idle. In this way, the settings "Allow the computer to turn off this device to save power" should take effect.

To set your PC to automatically go to Sleep or Hibernate when idle, please follow these steps:

• Open Control Panel, set view by: Small
  icons.
• Look for Power Options.
• Click on Change when the computer sleeps on the left pane.
• Set a timer.

Please try it out. Hope it helps. If you have any other concerns, don't hesitate to come back to us.

 

PC restarted by itself when it was idle how can i check why in

Hi, as I said, predicting the relevant event id's for a restart that occurred for unknown reasons is not straightforward. Try searching for 'What is the event id for a restart' for example, and you'll see what I mean.

I can only suggest you inspect the events around the period of interest , looking for a log off, shut down, restart... and if necessary using the link I posted to identify them. Trying to work out why a PC restarted just from the event viewer could be extremely time consuming, depending on the number of events.

If you're lucky and there are few, then it may be feasible to discover something.

First you'd need a list in time order - note that if you simply open the Event Viewer, the reports are categorised,which make tracking something through time impossible. as you know the time period, you could try this:




But easier is to get this free program (title top left) which lists events in order:




Much easier: look at your update history for that day: does it show an update being applied? If so, what is it? Does that update require a restart?

 

Windows 10 infinite restart black screen


The tutorials provided are just a list of troubleshooting steps. Use only the steps which apply to you.

Since none of the troubleshooting steps here worked, I'd suggest you do a Clean install.

John