Windows 10: Help!!!! CPU operating at only 0.51 GHz

Can someone please help? Experiencing sluggish performance and could barely browse the web.

The CPU is operating between only 0.51 and 0.53 GHz. Normal operation for me is usually 1.17GHz - 1.30 GHz. This behavior is happening with or without the machine plugged in.

The machine is currently plugged in and battery is at 78%.
Also, this behavior started after moving up to Windows 10 from 8.1
Please help, any advice would be appreciated.





:)

 

CPU frequency is at 0.05 GHz?!!!!!!! pls help????

Hi Saiyan,

The problem you encountered after the update could be caused by a software conflict. For us to determine what software could be causing it, we suggest performing a clean boot. For the detailed steps how to do this process, please refer to

How to perform a clean boot in Windows.

In case the issue persists, you may continue with running the System File Checker tool to help scan and restore possible corrupted Windows system files. Here's how:

1. Right-click the Windows key and select
Command Prompt (Admin).

2. In the command prompt window, type the below command sfc /scannow and hit
Enter.

You may also refer to this link for more information about the System File
Checker tool.

Update us with the result so we can further assist you.

Regards.

 

CPU frequency is at 0.05 GHz?!!!!!!! pls help????

this is a acer netbook... with Pentium processor n3710.... running windows 10 creators update latest(15063.447)

I have this weird problem since anniversary update... it started when my netbook suddenly became very slow... unresponsive . I somehow managed to open the task manager to see what was causing this... I checked disk usage is normal...ram is ok.... at first
I didn't check the cpu.... and went to the processes tab.....everything was ok there...... then it became normal... again... I though it to be a rare case... ..but again.... it happened then this time I figured out that when I checked accidentally checked
into the cpu tab...the usage the normal but the frequency was 0.05 Ghz ...cpu was badly underclocked

pls note that..i was running the battery saver mode and balanced profile...

I searched google then found out that intel HD gpu causes this if the drivers are not installed properly..... as it sounds the problems occured right after windows 10 fresh install when the gpu drivers are yet to be installed.... so I thought
I fixed the issue and will never happen again...

but it happened again today although the drivers are installed properly..... made me think HD drivers might not be the cause after all..... I cant get a screenshot of this (I will try though)... since nothing is responsive

Anyone with any ideas how to solve this??

 

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Look at the Performance tab and at the bottom click Open Resource Monitor, check if you are seeing only 1 core out of the 2, 3 or 4 on the CPU. I get different speeds depending on the core, usually waiting a bit will step through the cores.

 

Are you referring to “CPU 0, CPU 1, CPU 2, CPU 3”?

 

Ok, I’ve made some progress. I installed “Processor Power management” which is usually found in power options. Now I’m able to adjust the Minimum and Maximum power state. I adjusted it accordingly and the processor seems to be operating the way it should between 1.17 and 2.10GHz.

It’s currently on battery power at 80%. Can I expect this behavior to be consistent even when the battery is around, say 30%? Because even at 30% in a situation where I can’t charge, I still need it to function without lag under heavy load.

 

Ok, I’ve made some progress. I installed “Processor Power management” which is usually found in power options. Now I’m able to adjust the Minimum and Maximum power state. I adjusted it accordingly and the processor seems to be operating the way it should between 1.17 and 2.10GHz

It’s currently on battery power at 80%. Can I expect this behavior to be consistent even when the battery is around, say 30%? Because even at 30% in a situation where I can’t charge, I still need it to function without lag under heavy load.

 

So I’m still having this issue. After installing “processor power management”, things were looking good. The throttling seemed to work exactly as it should. Computing speed would increase over heaver load, and when it was not as active, computing speed would decrease.

Well I let the machine sleep for about an hour during my lunch period. I came back from lunch, tried opening web browsers and some other apps, it just lagged and took a long time to do anything.

I looked at the processor in task manager and it’s just ranging between 0.51 and 0.56GHz. The speed just won’t increase.

 

Saw this in event viewer.

“Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power) Event ID 37”
“The speed of processor 2 in group 0 is being limited by system firmware. The processor has been in this reduced performance state for 71 seconds since the last report.”