Windows 10: Help diagnosing Windows 11 freeze/BSOD when idle

Discus and support Help diagnosing Windows 11 freeze/BSOD when idle in Windows 10 Gaming to solve the problem; Hi,My Windows 11 computer has started crashing when left idle, with increasing frequency.This manifests as either a freeze completely unresponsive,... Discussion in 'Windows 10 Gaming' started by 00iv00, Nov 16, 2024.

  1. 00iv00 Win User

    Help diagnosing Windows 11 freeze/BSOD when idle


    Hi,My Windows 11 computer has started crashing when left idle, with increasing frequency.This manifests as either a freeze completely unresponsive, hard restart, or BSOD.BSODs I've seen are "DPC_WATCHDOG_VIOLATION" and "CLOCK_WATCHDOG_TIMEOUT"I'm running:Ryzen 5900xGigabyte Aorus b550 pro v2Radeon x570Windows 11 Pro 22631Things I've tried so far:sfc /scannowOffline virus scanLatest drivers for everythingWindows memory diagnosticSafe mode with networking still happensHere are my last three minidumps:minidumpAny help would be appreciated.

    :)
     
    00iv00, Nov 16, 2024
    #1
  2. BigAl5 Win User

    Windows 11 - no bsod however it freezes - help to diagnose

    Hi Igor,

    im reading this however the issue is it freezes and doesn't bsod so I don't get a dump file.

    Other methods to collect data

    Use memory dump to collect data for the physical computer that's running in a frozen state"If the physical computer is still running in a frozen state, follow these steps to enable and collect memory dump:

    1. Make sure that the computer is set up to get a complete memory dump file and that you can access it through the network."
    does this bit mean I can create a memory dump by pressing the control key?
     
    BigAl5, Nov 16, 2024
    #2
  3. philc43 Win User
    Random freezes or BSODs (In windows drivers)

    Basically you need to go back to the step described in my post #121

    As the freeze happens when you leave the system idle for a while it is most likely a driver associated with a background process that starts up when the system is idle for while. You might be able to search the event information logs to check which services started around the exact time of the freeze.
     
    philc43, Nov 16, 2024
    #3
  4. Help diagnosing Windows 11 freeze/BSOD when idle

    Windows 11 freezing crashing only when idle. Please help!

    My PC is constantly and at random, freezing/crashing only when idle. The screen and PC are all still on but everything is frozen. Mouse doesn't move, can't access anything, no keys work, nothing. No warnings, no BSOD, nothing. While I am using my PC I have no problems but once it is idle, it freezes/crashes at any random time (can be minutes or after many hours). I have to do a hard shutdown. Everything has been working fine until this last week. I haven't installed any new software or hardware, just performed routine updates on existing software & drivers. My PC is only 7 months old.

    I have tried numerous things to try to fix this including:

    • Updated windows 11, all drivers, bios, any other software updates
    • Changed screen resolution, aspect
    • Tried different power options, changed/tweaked options, set sleep/hibernate etc to never
    • Tried different troubleshooters
    • Ran memory diagnostic with no issues
    • Scanned with sfc and DISM with no problems
    • Reset PC keeping my files but still freezes
    • Tried clean boot disabling all but still freezes
    • Tried normal, selective, diagnostic startup but still freezes
    • Plus probably a few other things I can't remember
    My specs:

    AMD Ryzen 9 5950X 16-Core 3.4ghz

    Asus ROG X570 Crosshair VIII Dark Hero (WiFi)

    Nvdia GeForce RTX 3080

    32gb DDR4 G.Skill Trident Z Neo RGB 3600mhz

    ASUS UEFI bios 3904

    SSD Gigabyte 2TB M.2 NVME

    Asus ROG Strix 850w 80+ Gold Premium

    Windows 11 Pro

    Version 21H2 OS build 22000.469

    I would appreciate any assistance that can be provided.
     
    TrinaCormick101, Nov 16, 2024
    #4
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Help diagnosing Windows 11 freeze/BSOD when idle

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