Windows 10: Help, files deleted after a BSOD or a restart

Discus and support Help, files deleted after a BSOD or a restart in Windows 10 Ask Insider to solve the problem; It has happen to me like 4 times, i got a bsod and then when i got into the computer again my desktop wallpaper was gone, a bunch of files were deleted... Discussion in 'Windows 10 Ask Insider' started by /u/Gio_lv, May 5, 2020.

  1. /u/Gio_lv Win User

    Help, files deleted after a BSOD or a restart


    It has happen to me like 4 times, i got a bsod and then when i got into the computer again my desktop wallpaper was gone, a bunch of files were deleted and all the apps (like firefox or steam) lost my login info. The last time it has happened to me was after just a simple restart, no bsod no crash just a restart.

    submitted by /u/Gio_lv
    [link] [comments]

    :)
     
    /u/Gio_lv, May 5, 2020
    #1
  2. Arrakis9 Win User

    Random restarts

    when you start the computer up press F8 repeatedly until you get a list of how to start windows, choose do not automatically restart on system failure. if your getting bsod's list what your getting here so we can further help you. IF the system is not getting bsod's and still restarting as you say then i would look into getting a line conditioner for your computer as you might be having power issues.
     
    Arrakis9, May 5, 2020
    #2
  3. Terrypin Win User
    Inexplicable restarts

    Thanks for your patient help and analysis, zbook. I'll step through some of your suggestions over the next few days - there's a lot to do and some look a bit hairy! That is, for a PC that is working sweetly right now...

    Meanwhile, as requested in the BSOD thread (sorry, I misunderstood and posted there by mistake), I've attached both ZIP files.
    --------------------
    One step I did try right away was to answer your question about whether my BIOS is up-to-date. I had no success at the AMI site but did get some info from this commercial site:


    Help, files deleted after a BSOD or a restart [​IMG]


    It was one of the '9' (I counted 10) listed here:


    Help, files deleted after a BSOD or a restart [​IMG]


    Terry, East Grinstead, UK
     
    Terrypin, May 5, 2020
    #3
  4. MohanC Win User

    Help, files deleted after a BSOD or a restart

    windows 10 deleted my desktop files

    Step 1 - I upgraded to Win 10 and lost all my files on Desktop.

    Step 2 - Found the files in Network - USers- Desktop

    copied all files again to desktop.

    Step 3- Restarted my machine again and lost desktop files again.

    Step 4 - As suggested did the following as listed below but dont find my files.

    • Press “Windows + E”, open This PC/Computer
    • Open Local Disc C, open Windows.old
    • Click on Users, select your User name
    • Go to desktop folder
    Cant find my files. Why is Win 10 deleted files again and again from Desktop ?.
     
    MohanC, May 5, 2020
    #4
Thema:

Help, files deleted after a BSOD or a restart

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