Windows 10: [HELP] gaming laptop restarted unexpectedly this morning

Discus and support [HELP] gaming laptop restarted unexpectedly this morning in Windows 10 Gaming to solve the problem; This morning I booted up my gaming laptop and was watching a few videos on youtube when the laptop suddenly black screened and restarted. My laptop was... Discussion in 'Windows 10 Gaming' started by ReeseXY, May 4, 2023.

  1. ReeseXY Win User

    [HELP] gaming laptop restarted unexpectedly this morning


    This morning I booted up my gaming laptop and was watching a few videos on youtube when the laptop suddenly black screened and restarted. My laptop was connected to a monitor and the monitor suddenly when black. I've been using this laptop for one year and it has never restarted like this before. The only thing I did before it black screened was plug in the charger because I had unplugged it yesterday before going to bed. I did about 4 hours of gaming yesterday, and played Assassin's creed odyssey. Also, I few months back, I had placed my laptop on a low stool and accidentally bumped into it.

    :)
     
    ReeseXY, May 4, 2023
    #1

  2. Win 10 randomly kills games

    Hi Laurynas,

    To help you with your issue, we suggest you refer to the links below to get information about compatible games with Windows 10, and troubleshooting steps for crashing game issues:


    Let us know how it goes.

    Regards.
     
    Angela Pun, May 4, 2023
    #2
  3. Windows 10 unexpectedly restarting

    I encountered a very strange problem after installing Java JDK 8. Whenever I create a new Java project in Eclipse Luna, my computer unexpectedly restarts without any warning or anything else.

    I'm pretty sure the culprit is JDK 8 because I uninstalled it and ran a game to check if it's not graphics card issue or anything.

    After reinstalling the JDK, the same problem occurs again.

    I seriously need help on this as I want to create a college assignment.

    I'm currently running a 64-bit system. 
    The JDK I installed was also 64-bit. 
    I also installed JDK 32-bit, but encountered same problem. 
    Same thing happens with JDK 7.

    Any suggestions will appreciated.

    Here's the screenshot of whoCrashed:


    [HELP] gaming laptop restarted unexpectedly this morning sLxmP.jpg
     
    Digvijaysinh Gohil, May 4, 2023
    #3
  4. Alex F Win User

    [HELP] gaming laptop restarted unexpectedly this morning

    Laptop restarts after opening Games, no overheat

    I have HP pavilion dv6 7002st.

    2 weeks ago I opened my laptop to clean the fan and reapply the thermal paste...
    I did and it helped me alot with my FPS (it raised fps from 40 to 70 in games)
    But 2 days ago, in the middle of the game, with no overheating, laptop suddenly shut down and came back after 10 seconds with no warning or errors.

    Immediately after login, PC screen started to flicker and shake and laptop froze completely. I removed the battery and unplugged it then plugged it after 30 seconds then opened it and everything was normal till the next game play...
    All of these happened again after playing the game like for 10 minutes (I'm playing World of Tanks and restart is very annoying in online games:/ )

    Then I checked the Eventviewer, I saw 2 critical errors, it was Kernel Power 41(63) errors twice ( 1 for restart and 1 for screen flickering and laptop freezing after restart)

    I installed BurnInTest app to test the hardware, RAM was Ok, SDD was Ok, but when i choose the "max cpu temp test" and starts it, laptop restarts 10 seconds after the test starts
    The max temp when laptop restarted was 76°C (i think this is not a high temp to force the laptop to shut down)

    Before I cleaned my laptop it was usually around 80°C while playing games even after 3 4 hours it was fine.

    I reduced the Maximum Processor State from 100% to 99% at control panel Power Options to prevent cpu overclock (this was a suggestion by a youtube video) and tested the max cpu temp again. After 5 second the screen flickered and laptop completely froze and I unplugged it, this time no restart happened but the error on the eventviewer was the same as before : Kernel Power 41...
    So what can I do? Replace adapter or something or this is a hardware problem?

    BIW, this problem only happens while game or test program is running
    Leaving laptop on for hours or browsing the web or watching videos are ok.

    Laptop stats :

    • HP pavilion DV6
    • Intel Core i7 3610QM 2.30 GHz
    • Ram 8 GB DDR3
    • Graphics card : Nvidia GeForce 630M (2GB)
    • Disk : Samsung Evo 850 SSD (its a replace for old HDD)
    • Windows 10 Enterprise
     
    Alex F, May 4, 2023
    #4
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[HELP] gaming laptop restarted unexpectedly this morning

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