Windows 10: Help Getting an Encrypted Hard drive to read

Hello I am new to Windows 10 and was pretty much forced to change over. I had a windows 7 laptop that I took into my local computer shop and when I got it back they had swapped out the 1TB Barracuda hard drive with a smaller one. they told me it was encrypted. I dont recall or even know how to encrypt it but I would like to try and access it and see if I can figure out the password. I have a 2.5 HDD enclosure that I have had around and this one fits the hard drive. when I plug it in to the laptop the hdd lights blue but there are no pop ups on the laptop installing and it never shows on my pc.

Like I said I am very new to 10 and have tried googling but nothing worked. the hard drive itself was less than 6 months old.

Im not sure if it matters but the old laptop was hp as well DV6000 entertainment pc windows 7 now i am using a windows 10 hp.

thank you in advance for the help and I look forward to learning windows 10

:)

 

BitLocker Encrypted Hard Drive to MAC

Hi,



Thank you for posting your query in Microsoft Community. I regret the inconvenience caused to you. Let me help you.



I suggest you to perform below mentioned steps to disable BitLocker.

To disable BitLocker I would suggest you try the following steps and see if it helps.

• 
  Press Windows key + X and click on
  Control Panel.
  
• 
  Change View by from Category
  to Large Icons/Small Icons.
  
• 
  Click on BitLocker Drive Encryption and click on
  Turn BitLocker Off.
  
• 
  Follow on screen instructions. Click on Decrypt the Drive
  when the message appears.
  

I would suggest you click on the link below and refer the following article.

Scenario 12: Turning Off BitLocker Drive Encryption (Windows 7)

https://technet.microsoft.com/en-us/library/ee424315(v=ws.10).aspx

(You can refer the steps in the above link as they are applicable for Windows 10 as well)



Check if it helps.



I hope the information helps. Please keep us posted on the issue. We will be happy to assist you accordingly.

Thank you.

 

Device Encryption not avaiable

Hello Fraczek,

Thank you for contacting Microsoft Community.

We understand your concern in this regard.

• Are you referring to BitLocker Drive Encryption?
• What preventing you from doing this?
• Did you get any error message or code while doing this?

Before you come up with the above information, suggest you to refer the article

Help protect your files using BitLocker Drive Encryption and see if it help you.

Do refer the article
Windows BitLocker Drive Encryption Step-by-Step Guide and check if it help you with the required information.

Keep us posted if you require further assistance.

 

Encrypted External Drive that cannot be opened.

Hi Sana,

It is a good idea to use Bitlocker to protect hard drives. Please provide the following needed information:

1. How do you try to access the drive?

2. Do you get any pop-up message when trying to access the drive?

3. Is this an external hard drive?

You can turn off Bitlocker Drive Encryption by following these steps:

• 
  Login as Administrator to your PC.
  
• 
  Click Start, click Control Panel, click
  Security, and then click BitLocker Drive Encryption.
  
• 
  From the BitLocker Drive Encryption page, find the volume on which you want BitLocker Drive Encryption turned off, and click
  Turn Off BitLocker Drive Encryption.
  
• 
  From the What level of decryption do you want dialog box, click either
  Disable BitLocker Drive Encryption or Decrypt the volume as needed.
  

Regards.