Windows 10: Help hacker added a pin on my Microsoft account

Hacker was able to login to my account and added a pin and now I can’t make or login to new accounts because windows is asking me for a pin and the hacker put a pin on my account

:)

 

Microsoft Account PIN and password

We appreciate the screenshot that you provided. to start troubleshooting the issue with you logins, we suggest that you follow the steps below on how login pin goes back to password:

• Click Start menu and go to Settings.
• In Settings, click the Accounts icon.
• Click on Sign-in options.
• Change both your password and pin one by one.

Let us know how it goes.

 

Microsoft Passport errors during PIN creation


Microsoft Passport errors during PIN creation

Source and more: https://technet.microsoft.com/en-us/...g-pin-creation

 

Account is hacked and locked for 30 days but hackers have just added another email.

hi

My main microsoft account was hacked on Thursday. I was locked out and couldnt change the password, something to do with 2 step verification. I have had to create a new account so i can post on here

I spoke to Microsoft who then did something to the account preventing me and the hacker accessing the account for 30 days.

But about 20 mins ago i got an email from Microsoft saying that security info was added to the account. This is a 2nd email from the hacker that has been added even though i was told nobody would be able to access the account.

Can anybody help. I cant reset the password etc, how are they still accessing the account?

thanks