Windows 10: HELP! I cannot fully clean the drive and reset my pc. I have tried both local and cloud...

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:)

 

Reset this pc: fully clean drive. It wipes free space too?

Hello again

Does the feature on Windows 10 "Reset this PC" option Remove everything-fully clean the drive ALSO overwrites FREE SPACE?

I manually formated the disk and everything was gone but a format doesn't overwrites anything. So the fully clean drive from reset it will overwrite the previous deleted files(now free space) from the previous format?

Thank you and have a great day

 

Windows 10 Reset and "Fully Clean The Drive" on SSD

Ha ha.

So many replies and no one is answering the question - "Does the 'Fully clean the drive' (so that you can recycle your computer) clean an SSD drive?

I suspect that it doesn't and Microsoft are avoiding answering the question.

As so many new laptops are running on SSD drives this is a really important question.

...I've just reset my old laptop with an SSD (to sell it) and it now says (after several hours) that it was unable to clean all personal files and recommends that I reset the PC again :-/

:-( EDITED: I've now tried to reset 5 times. Seems Windows 10 has ceased to exist! The message I'm getting now says that my PC can not be recovered. This was supposed to be a Windows 10 recovery USB. It looks like it does everything that its supposed to
do, except in the end there's no recovery, only wipe! Wow, that's screwy.

 

Windows 10 Reset and "Fully Clean The Drive" on SSD

Hi,

Than you for posting in Microsoft Community.

Share this information to assist you better.

• When you say "Fully Clean The Drive" are you referring to deleting all the files and folders in the computer?

If yes, you can reset your PC.

Resetting lets you choose whether to keep your files or remove them, and then reinstalls Windows. To get started, go to
Settings > Update & security > Reset this PC >
Get started and choose an option from the option listed below.

Note

• 
  If you can't open Settings, you can get to reset by restarting your PC from the sign-in screen. Press the Windows logo key
  
  
  +L to get to the sign-in screen, then hold the Shift key down while you select
  Power
  
  >
  Restart in the lower-right corner of the screen. After your PC restarts, select
  Troubleshoot > Reset this PC.
  If you can't get to the sign-in screen, use a recovery drive or installation media to reset your PC.
  

Option

Keep my files

What it does

• 
  Reinstalls Windows 10 and keeps your personal files.
  
• 
  Removes apps and drivers you installed.
  
• 
  Removes changes you made to settings.
  
• 
  Removes any apps your PC manufacturer installed. (If your PC came with Windows 10, apps from your PC manufacturer will be reinstalled.)
  

Option

Remove everything

What it does

• 
  Reinstalls Windows 10 and removes all your personal files.
  
• 
  Removes apps and drivers you installed.
  
• 
  Removes changes you made to settings.
  
• 
  Removes any apps your PC manufacturer installed. (If your PC came with Windows 10, apps from your PC manufacturer will be reinstalled.)
  

If you're planning to donate, recycle, or sell your PC, use this option and choose to fully clean the drive. This might take an hour or two, but it makes it harder for other people to recover files you've removed.

Option

Restore factory settings

What it does

• 
  Reinstalls the version of Windows that your PC came with (either Windows 8 or
  Windows 8.1) and removes your personal files.
  
• 
  Removes apps and drivers you installed.
  
• 
  Removes changes you made to settings.
  
• 
  Reinstalls any apps your PC manufacturer installed on your PC.
  

This option isn't available on all PCs.

Note

• 
  If you reset your PC within a month of your upgrade to Windows 10, the option in Settings that lets you go back to your previous version of Windows will no longer be available.
  

Disclaimer : Backup your computer:

When making significant changes to your computer such as updating the operating system, you should always backup. See links to resources about backing up by clicking the link for the respective version of Windows you are running:

Windows XP,
Windows Vista,
Windows 7,
Windows 8/8.1 (Applies to Windows 10 also)

Hope this information helps, let us know if you need further assistance.