Windows 10: HELP! I cant change on the login screen

I have problem! When I start my pc it say that I need to make a new pin to login. When I press that button, I first need to login trough my microsoft account and then I need to get a sent to my phone to ensure its me that login in. When I have written the number I come to another page were it says "make new pin" so I make a new one, but it say "something wrong happend try again or skip. It doesn't matter of many times I try it still dont works. So when I press "skip this step" I come in to the computer but every time I restart the computer I need to do everything again. In the computer I cant

:)

 

Can't login to new computer w/Windows 10

Hi,

Thank you for your reply.

• 
  Are you able to login to Microsoft Account on Web?
  
• 
  Have you installed any language pack?
  

I suggest you to follow the steps below and check if it helps.

Step 1: I suggest you to select the appropriate language in login screen at the bottom right corner and check if it helps.

Steps 2: Use On-screen keyboard in the login screen to login and check if it helps.

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.

 

Lock vs Login screen screenshot

Hi Josey -

Thanks for the quick reply. While your suggestion does change the sign in process, it doesn't address the differing screenshot question. Following the steps doesn't make the login screenshot the same as the Lock screenshot. As I mentioned, I can't even find the screenshots being used for both screens.

Still looking a solution to this. Open to any other suggestions you might have to the problem. Thanks!

 

Lock vs Login screen screenshot

You can use your own image of any background and just go to settings/personalize/lock screen and click on browse as in the image below. It should make whatever picture you use as the Lock Screen