Windows 10: Help! I cant download again an app from the store :

Hello community. I downloaded an app from the store to use my printer but the technician who helped me told me to uninstall it and install it again. I did it but now the message "you own this app" shows every time. What can i do? I need that app to make my printer work properly. Help please. Btw I i have windows 10 on my computer.

:)

 

Windows 10 Apps from the store wont download

Hi Sumon,

Sorry for the delay in response.

• Do you face this issue only with these apps?
• Did you try downloading other apps?
• Did you try stopping these apps and then downloading it again?

We would suggest you to try the steps mentioned in the link

• Type troubleshooting in the search
  box and hit Enter.
• Click View all from the left pane and select Windows store apps.
• Follow the on-screen instructions and check.

If the steps don't work try these steps:

Try to reset the Windows store and check.

• Press Win + R on the keyboard to open run Window.
• Type wsreset.exe to reset the Windows store cache.

Hope this information helps.

 

Unable to download apps from Windows Store

Hi Nishadha,

Sorry for the delay in response.

Do you face an issue with a particular\ all apps?

As you have issue with the store downloading apps, try to run these inbuilt troubleshooters.

We would suggest you to try the steps mentioned in the link

• Type troubleshooting in the search box and hit Enter.
• Click View all from the left pane and select Windows store apps.
• Follow the on-screen instructions and check.

and

Follow the same steps to use the Windows update troubleshooter.

Hope this information helps.

 

Apps not downloading from Windows Store

Hi Youseff,



Thank you for posting your query in Microsoft Community. Let me help you.



Please share the following details.

• 
  What is the status when you try to download apps from the store?
  
• 
  Do you receive any error code or error message on the screen?
  
• 
  Are you using a Microsoft Account?
  

I suggest you to perform Windows Store reset and check if it resolves the issue.

Reset Windows store

Follow the below steps to reset Windows Store

• 
  Press Windows +R
  
• 
  Type Wsreset.exe and press
  Enter
  

Check if it helps.



Keep us posted on the issue. We will be happy to assist you accordingly.