Windows 10: Help. I can't get my bluetooth audio devices to work on my new computer.

Discus and support Help. I can't get my bluetooth audio devices to work on my new computer. in Windows 10 Drivers and Hardware to solve the problem; I recently built a new gaming computer with an ASUS TUF H470 Pro motherboard. Everything was working fine until I tried to connect my bluetooth Beats... Discussion in 'Windows 10 Drivers and Hardware' started by semperafk, Jan 28, 2021.

  1. semperafk Win User

    Help. I can't get my bluetooth audio devices to work on my new computer.


    I recently built a new gaming computer with an ASUS TUF H470 Pro motherboard. Everything was working fine until I tried to connect my bluetooth Beats Studio 3. It works on my 2 other computers one mac, one pc but on this computer it crackles A LOT and the sound lags all the time. It creates a really horrible listening experience and almost impossible to use for voice communication while gaming. I have reset the device, restarted the computer, uninstalled and reinstalled the drivers several times. I remembered I had another bluetooth audio set and the same thing happened even after trying all the same steps. I talked to apple support Beats and microsoft support and the only takeaway is that it could potentially be a ground issue ??? I don't know what that means or how a PSU problem would affect bluetooth audio, but I don't know what steps I can take next to fix this.

    :)
     
    semperafk, Jan 28, 2021
    #1

  2. Windows 10 computer paired w/ bluetooth speaker, but doesn't send music to speaker

    A possible solution to Bluetooth speaker playback issueHelp. I can't get my bluetooth audio devices to work on my new computer. :) I tried all the steps listed in several posting forums with no success. I finally found a solution after 3 hours of investigating. 1st several forums suggest updating drivers... but do not specify which drivers to update i.e. the Bluetooth device? (eg. bose audio, sony driver for sony Bluetooth headphones etc.), or the windows driver?

    *** For me the solution was updating the Bluetooth driver from LENOVO's website (the laptop/computer manufacture's website) once the driver was installed the bluetooth playback through BOSE Bluetooth audio adaptor worked perfectly.

    I understand not everyone will have a LENOVO laptop/computer however I think it is worth downloading the latest Bluetooth driver from the device you are streaming from.

    Hope this helps!
     
    Bluetooth Dude123, Jan 28, 2021
    #2
  3. pheles22 Win User
    Audio on connected Bluetooth devices


    I'm having a weird problem that I can't figure out and it's driving me nuts.

    All that I'm attempting to do is to listen to the podcasts that I have on my Android smart phone through the speakers on my computer via Bluetooth. This worked in Win 8, but since upgrading to 10 I'm encountering a problem.

    The computer will pair with the phone with no issues. It will also connect with the device via Bluetooth, no issues there either. But I can't make it pull the audio from the phone. When connected, the audio still plays through the phone, and not the computer.

    I've poked around audio settings, and can't find anything. I installed drivers specific to the phone, that did not work. I also went to Dell's site and installed Bluetooth drivers that are specific to my computer. No change.

    Any suggestions?
     
    pheles22, Jan 28, 2021
    #3
  4. Help. I can't get my bluetooth audio devices to work on my new computer.

    Bluetooth doesn't work on my computer.

    Hello David,

    Thank you for updating us. For us to better assist you, we'd like to know the following:

    • Confirm which build is currently installed on your device. To check, follow the steps below:
    • Press Windows key + R, then type in winver.
    • Click OK.
    • What is the make and model of your Bluetooth dongle?
    • Have you tried pairing a different device to your Bluetooth dongle?

    Furthermore, we recommend performing the suggested troubleshooting steps on this
    article
    to help you resolve connection issues to Bluetooth audio devices.

    We look forward to your response.

    Regards.
     
    Melchizedek Qui, Jan 28, 2021
    #4
Thema:

Help. I can't get my bluetooth audio devices to work on my new computer.

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