Windows 10: Help in resolving blue screen error on windows 10.

Hi,I have been getting blue screen error with stop code "UNEXPECTED KERNEL MODE TRAP" since one week. The error occurred three times as of now.I checked the event viewer and for the last blue screen error, I got the event log as "The computer has rebooted from a bugcheck. The bugcheck was: 0x0000007f 0x0000000000000008, 0xfffff8004ae7de50, 0xfffff5014b610f70, 0xfffff800462c57f4. "Kindly help to resolve my issue.

:)

 

Blue Screen

Hi,





Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
would like to know more about the issue. Please clarify the following:

• Did you get a STOP code?
• Did you install any hardware or driver recently?

For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
article and simply follow the steps.



Feel free to contact us if you need further help.

 

Blue Error screen not going away

Hello,

For us to provide an accurate resolution for the issue that you are experiencing, kindly elaborate the issue by answering the questions listed below:

• Did you receive a stop code when you experienced the blue screen error?
• Were there any changes on your computer like updates or software installed on your computer before this happened?

For initial troubleshooting, we suggest that you visit this
article. From there, you'll see troubleshooting steps to resolve BSOD issues.

We'll be waiting for your reply.

 

blue screen error

Hi Charles,

Welcome to Microsoft Community and thank you for your interest in Windows 10.

• What is the exact error message are you getting?

I suggest you to follow the troubleshooting steps from the below article and check if it helps.

Troubleshoot blue screen errors

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.