Windows 10: Help me about black Screen in laptop

Discus and support Help me about black Screen in laptop in Windows 10 Support to solve the problem; Hello dear I am Using Windows 10 Pro And I have A Laptop having following Specs : Processor: INEL (R) CORE I5 - 2520M CPU RAM: 4: 00 GB 64 BIT... Discussion in 'Windows 10 Support' started by maamiradina, Dec 1, 2017.

  1. Help me about black Screen in laptop


    Hello dear
    I am Using Windows 10 Pro
    And I have A Laptop having following Specs :
    Processor: INEL (R) CORE I5 - 2520M CPU
    RAM: 4: 00 GB
    64 BIT OPERATING SYSTEM
    And I am using office 2016 so problem is that
    Yesterday I worked with two word files and during my work My laptop's screen went dark black and after some seconds it turned off completely,
    I then Restarted and worked normal but after only a few minutes, This happened again
    And I started it again , and resumed my work in word, But after 10 minutes it again shut down.
    Then I started and up to now it works normally and fine,
    I want to know that why this problem occurred
    It occurred some times before , then I changed windows but still not resolved
    Can you suggest my any solution for this problem
    Actually I am a composer and when laptop shut down Accidentally my all unsaved work is going , and then I composing it from beginning
    Problem is that (laptop's screen is going black and some small color lines are blinking at left side)

    :)
     
    maamiradina, Dec 1, 2017
    #1

  2. full screen icon

    When I start my computer laptop what I see on the screen is both sides have about a 2in black line down the hole computer screen. I do not know what icon allows me to see a full screen on my laptop which it used to have. Please help
     
    PAULVALGAS, Dec 1, 2017
    #2
  3. Windows 10 black screen with cursor

    Since my laptop get into blue screen, i reset my laptop. But after the reset process is done, my laptop get into black screen plus moveable cursor after windows logo. Because i ever had this problem so i now what to do. I disable the discrete vga, this method
    work for me before. But this time it's not working, the black screen with cursor still exist.

    I also cannot get into safe mode, because the same problem, black screen with moveable cursor.

    I have tried to type my password, and i wait for respons in about 1 hour. But nothing happen.

    Anyone know the solution of my problem?

    Please help me .
     
    Hammam Afiq, Dec 1, 2017
    #3
  4. spunk Win User

    Help me about black Screen in laptop

    spunk, Dec 1, 2017
    #4
  5. You Are Right Sir,
    But there is no option for windows 10 there on HP Site
    And I am using Windows 10, So what do Now
     
    maamiradina, Dec 3, 2017
    #5
  6. bro67 Win User
    Do as Spunk stated and download the Windows 8.x drivers. Otherwise in your case, it sounds like your Elitebook is failing and you need to send it off for repair.
     
    bro67, Dec 3, 2017
    #6
  7. I installed only Chipset driver , provided in that page
    But I didn't downloaded graphics card driver because there was only AMD video graphics And I have Intel HD Graphics 3000
    so now my Problem Should solved OR Not????
     
    maamiradina, Dec 3, 2017
    #7
  8. bro67 Win User

    Help me about black Screen in laptop

    I don't know, it is your machine that only you have access to. You can try to get the Intel driver from Intel's website. As I stated before, if doing the reinstall does not fix, then you have a failing machine. If it works fine with a external monitor or flatscreen, then your display on your machine is failing. If it does not work, your machine is failing.
     
    bro67, Dec 4, 2017
    #8
  9. spunk Win User
    Download the AMD Video driver for your model. If you have nd Intel graphic card as you say, the install will fail, but if it installs, then you know that you don't have an Intel chip.
     
    spunk, Dec 4, 2017
    #9
  10. Here is the Intel website for your Intel HD Graphics 3000
    Downloads for Intel® HD Graphics 3000
    However, you will run into the same problem you have discovered, there isn't a Windows 10 driver

    In the Intel Core Processors, this page shows No for Windows 10 Intel® HD Graphics 3000
    Supported Operating Systems for Intel® Graphics Products

    I don't know to explain this in exact detail but from what I've read
    Vendors are discontinuing support for legacy products in Windows 10 as time goes on
     
    MeAndMyComputer, Apr 4, 2018
    #10
Thema:

Help me about black Screen in laptop

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