Windows 10: Help me, activation has a problem

I can active my laptop, please help me resolve this problem. Thank you.

:)

 

help me to activate!!

what do you mean?

 

help me to activate!!

Did Windows 10 come preinstalled on your computer or did you upgrade from a previous version; if you upgraded from a previous version, which version of Windows is it?

If you get an error message, what does it say?

Learn more:

How to Activate and resolve common Product key issues
in Windows 10

 

Hi there

How did you install Windows -- from New or via an upgrade from W7/8/8.1
If you did an upgrade from W7/8/8.1 enter that serial number.
You have to be on Windows 10 build 1511 for that to work BTW (current Retail branch).

Cheers
jimbo

 

I upgrade from win 8.0, which serial number to enter friend ?

 

I did enter my key end with H8Q99, but this is the notice i get

 

What happens when you enter your Win 8 key?

The one you have is the incorrect GVLK - the correct Home generic key is the one ending -8HVX7

 

I don't have the Win 8 key now

 

How did you do the actual upgrade? Online via the Get Windows 10 App, online via Windows update, locally with install media created from the media creation tool? If with local media, did you boot from it or just run setup from your current Windows install? Your windows 8 key should have been auto detected? Was that original Windows 8 install a factory OEM install?

 

That H8Q99 key was the 10240 generic key. You should run showkeyplus to try and see if you have a bios embedded 8.0/8.1 key, then upgrade to version 10586 if you have not done so, and then you can use the old key to activate it.

 

My Win 8 is a factory OEM install, then I upgraded to Win 10

 

There are several ways to do the upgrade? Telling us how you did it with more info, may help figure out what went wrong? Your Windows 8 key should have been read automatically, if you used the correct install media. If for example, you had an older version of the Media Creation Tool saved to your PC, and ran that instead of the latest version. You'll end up with an older build. If it's one that won't accept Windows 8 keys, that could explain what's going on.
If you open the System page, and go to help . about windows, what version of Windows does it report?
Also what does Settings > Update & security > Activation show for status?

 

One day I saw the Upgrade Notice on the right corner and then I click to upgrade. Now my laptop is running Win 10 but can not activate.

The status in the place you said (Settings>Update & Security>Activation) is the pic of my first post.

 

Run showkey, https://www.tenforums.com/software-ap...7-showkey.html to get your Windows 8 key. Then do a Change Product Key on the system page and type it in. Report back what happens? If it won't activate with your 8 key, click on the product codes show by showkey, this will blank them out so only the last 5 characters show. Then please post a screen shot of showkey.

 

I think I would try doing a phone activation, then if that fails, talk to a real person and see if they can sort it out. I should know this, but I think OEM: DM is Core Single language? If true Home Single language should have been installed instead of 10 Home. Maybe that's why it won't activate? Microsoft tech support should be able to sort it out.