Windows 10: help me fix Install error - 0x800f0831

its been a year since I have this problem but it is yet to be fixed. can anyone help please, I need to install Windows 11, version 23H2.

:)

 

Error 0x800f0831

Hi thanks for reaching out! I'm Kyle M. a Microsoft Independent Advisor and a Microsoft community member like you. I'm glad to help you

Hello try the DISM method just follow these steps:

1. Open Command Prompt, to do this right click on the start button and choose Command Prompt (Admin).

2. In the command prompt type:

dism /online /cleanup-image /restorehealth

and press enter

This will scan and fix the corrupted system files of your device.

If DISM doesn't fix the problem then try to this suggested fix by Microsoft:

https://support.microsoft.com/en-ph/help/447707...

let me know if you need further assistance

Regards,

Kyle M.

 

2023-05 Cumulative Update KB5026361 update failure 0x800f0831

Usual fix for that is an in-place upgrade repair install which keeps all progs and data like any 'upgrade' procedure. I seem to recall that was suggested in your previous thread. Tutorial available, and I've posted a 4 step short-form procedure many many times. Were you to search tenforums for 0x800f0831 you might find e.g.

 

Error When Trying to Install Update (0x800f0831)

So I am trying to install an update but get the above error message (0x800f0831) is the error code

When I look up, it says this is a cumulative update, meaning it needs a prev update first.

OK, smart windows, what do I search for next? which one does it need? any clues atleast?

Here is what I found on google; - but the question is, what update # do I search for in the microsoft update catalog?

Resolution

To fix the issue, follow these steps:

1. Go to Microsoft Update Catalog.
   
2. In the Search box, enter the package ID of the <Missing_Package>.
   
3. Download the package and then install it.
   
4. Reinstall the <Failed_Package>.