Windows 10: help me please pc keep freezing

hello this problem just keeps coming to me SourceWindowsSummaryHardware errorDate‎10/‎16/‎2023 10:25 PMStatusNot reportedDescriptionA problem with your hardware caused Windows to stop working correctly.Problem signatureProblem Event Name: LiveKernelEventCode: 141Parameter 1: ffffd10d80281460Parameter 2: fffff802257fa080Parameter 3: 0Parameter 4: 0OS version: 10_0_22621Service Pack: 0_0Locale ID: 1033i tried to format and i updated bios and gpu drivers but still nothing change

:)

 

help to remote connect

not sure how to use both programs u 2 suggested, i need more helpful steps thanks

 

PC Freezes

Hello,

To isolate your Windows 10 freezing issue, kindly answer the following questions:

• Aside from this error, are you also getting other error codes or messages?
• Where do you usually experience this freezing issue? Is it during startup?
• Other troubleshooting steps you've tried so far?

Looking forward to your response.

 

Windows 10 Computer Randomly Freezes

Hi,

Listed below are some possibilities why the computer keeps on freezing:

• Outdated drivers.
• Virus and malware.
• Corrupted system files.

We suggest performing the steps on this article that can help resolve the issue.

Get back to us if you have other concerns.