Windows 10: Help me read Steam's game crush dump

Hello Can you help me read Steam's game crush dump?The game is crushing but cannot understand why

:)

 

Windows 10 Steam game crashes

Hi,

To assist you better, I would like to ask some questions:

• Does the issue occur only with Steam games or all games?
• Are you able to view videos?
• What is the make and model of your computer?

I suggest you to update the Graphic Card driver by following the steps provided below and check if it helps.

• Press Windows key + X and select Device Manager.
• Expand Display Adapters.
• Right click on the driver and select Update Driver Software.
• Follow the on-screen prompts to update the driver.

Keep us posted on the status for further assistance.

 

Candy Crush Games

Hi Karen,

Thank you for posting your query in Microsoft Community.

Sorry for the inconvenience caused.

Please provide more information to help you better:

• 
  Have you made any changes to the computer prior to the issue?
  
• 
  Doe this issue occurs on a local account or the Microsoft account?
  
• 
  Is the issue specific to this game?
  

I suggest you to sign out from the current user account, restart the pc and login to the admin account or the MSA to check if that helps.



I also suggest you to install any pending updates on the pc to check if that helps. Updates are additions to software that can help prevent or fix problems, improve how your computer works, or enhance your computing experience.



If this issue is only with Candy Crush Saga, I suggest you to uninstall the game and re-install it and check if it works fine.

Issue related to unable to receive extra moves will better assist by
CandyCrush Games support, so I suggest you to contact with the support for better assistance.

http://candycrushsaga.com

You may also contact with Facebook support for better assistance related to Facebook related issue.

Zum Anzeigen anmelden oder registrieren

I hope the above information helps. If you have any other queries related to Windows 10, feel free to reply and I'll be happy to further assist you.

 

steam problem

Hi,

There are a lot of possible reasons why your steam game is not opening. One of which is having a corrupted game file. To resolve this concern, we suggest that you follow the steps below:

Step 1: Run the troubleshooter for Windows apps. This can help remove problems with an app from Windows Store. To do this, you may refer to the link below:

Click here

Step 2: Reset the game from the Settings menu.

• Click Start and click Settings.
• Select System.
• Select Apps and features.
• Find the game and click Advanced options.
• Click Reset. You need to restart your computer to let the changes take effect.

Step 3: Try to uninstall and reinstall the game.

If the issue persist, we highly recommend that you contact Steam support for additional troubleshooting steps.

Should you need further assistance, feel free to post anytime.