Windows 10: Help me !!!!!!! Sometimes I open Window Security, my screen occasionally freezes!!!!!!!!

When this issue happen, I only can long press power button to shut down and turn on laptop again, please help me to fix this issue!!

:)

 

PC Freezing Up Occasionally

Hi！



Welcome to Microsoft Community and thank you for sharing your concern with us today.

Your problem is PC Freezing Up Occasionally. It may be that your computer is a bit old and is not compatible with the Windows system, so occasionally a black screen will appear.

We suggest that you try the following steps:

Workaround 1: Turn Off Link State Power Management

Virtual memory is a combination of your RAM and a portion of your hard drive. It is mainly used to extend your computer's physical memory. When your computer runs out of RAM, Windows uses virtual memory for temporary file storage. In case that it is the insufficient RAM brings Windows 10 freezes randomly issue, you can adjust the virtual memory.

Step 1. Right-click "This PC" and choose "Properties". Then select "Advanced system settings" from the left panel.





Step 2. Go to "Advanced" tab and click "Settings".



Step 3. Go to "Advanced" tab again and choose "Change…" under Virtual memory section.



Step 4. Ensure the "Automatically manage paging file size for all drives" is NOT checked. Then select the partition that has Windows installed (usually, it is C and enter an Initial size and Maximum size for your virtual memory:

• Initial size: This value varies on different computers. If you're not sure what value to use, just enter the recommended size.
  
• Maximum size: Don't set this value too high. It is recommended to enter 1.5 times the size of your physical RAM.
  

Once you've configured your virtual memory values, click "Set" and then "OK" to continue.



If PC keeps freezing, try the next solution.

Workaround 2: Turn Off Fast Startup

Turn Off Link State Power Management

Link State Power Management is a power saving mechanism. It is said that disabling Link State Power Management is effective in Windows 10 freezing fix especially where NVIDIA/AMD Graphic Cards were being used.

Here is how you can do it:

Step 1. Press Win + R keys to open the Run box.

Step 2. Type "powercfg.cpl" and then hit "OK".

Step 3. Find your power plan and then click "Change plan settings".



Step 4. Choose "Change advanced power settings".



Step 5. Locate the "PCI Express" category and then expand it, change the setting of "Link State Power Management" to "Off".



Step 6. Click "OK" and then "Apply".



Feel free to post back if you need further assistance.





Best Regards

Rebecca | Microsoft Community Support Specialist

 

Creators update freeze. 1st Freeze on blank screen then at 89%

Thanks for the reply Dennis. We suggest following the steps below and see if it will revert you back to the previous version of Windows:

• 
  1. Open Settings window.
  
• 
  2. Click Update and Security, Recovery.
  
• 
  3. Select Get Started, under Go back.
  

We'll look forward to your response.

 

Occasional freeze

I've just purchased and installed Windows 10 Home 64bit. The system is occasionally freezing. Not completely though as I can still move the cursor around on the screen. After a couple of minutes, the system resumes back to normal. Sometimes the system stops
to a bluescreen/reboot.

The install is completely fresh and updated so I have no idea what's going on.

Any help much appreciated!