Windows 10: Help my computer is blackscreening after games or intensives tasks. Does anyone know if it...

Hello I've been having some trouble with my PC. It has a constant issue where playing a game of any kind where the GPU usage spikes causes it to blackscreen. The fans will rev to high and stay that way until I emergency shutdown. On reboot it'll either work until I try launching a game again or worst case blackscreen on the login screen repeatedly. I can do a system restore and that solves the problem as long as the restore was before I caused the first blackscreen. I've tested my GPU on a separate PC so I'm sure it's not that device's fault. I tried a bunch of things a few months back

:)

 

Computer black screens randomly when doing intensive tasks

My dad and me both have the same issue. When doing intensive tasks(eg. Gaming, editing etc), our computer goes blackscreen randomly.

My computer info..

CPU Intel i3 4170 3.70 GHz (4 Cpu)

16384 RAM

GPU AMD Radeon 5700

My dad has recently upgraded his computer to a i7 8th gen cpu but the problem still persists, please help

Sorry for bad English, English is my second language

 

GPU intensive RTS?

This list is great. Now I got some buying to do, but please keep them coming. I love games that make me step my PC up.

 

Game Bar freezes Computer

Hi,



Welcome to Microsoft community and thank you for posting your query.

I understand your concern. Let me help you to fix the issue.



To understand the issue better please provide us more information.

• 
  What is the model number of the computer?
  
• 
  Which game are you trying to play?
  
• Try playing other games and check what the status is.

Let’s try simple troubleshooting steps and check if this helps in resolving the issue. Follow the below methods.

Method 1

I recommend you to uninstall/reinstall the display driver and check. Follow the below steps:

• 
  Press Windows key + X and click on
  Device manager.
  
• 
  Locate for display adapter and click on it to expand.
  
• 
  Right click on the device and click on
  uninstall.
  
• 
  Once you are done uninstalling the driver, restart the computer. It will automatically install the generic display driver.
  

If this doesn’t help to fix the issue. I suggest you to update the display driver. Skip step3 from the above steps and right click on the
device and click on update.

Method 2.

If the above method did not help to fix the issue, I would suggest you to
go to the computer manufacturer website and download the latest display adapter driver. Visit the below link:

http://www.intel.com/content/www/us...for-5th-generation-intel-core-processors.html



Method 3.

For the sound issue try the below steps.

Step 1.

I suggest you to uninstall/reinstall the sound adapter driver and check.

• 
  Press Windows key + X and select
  Device manager.
  
• 
  Now click on Sound, video and game controllers
  to expand, right click on the device and click on uninstall.
  
• 
  Once you are done installing the driver, restart the computer. It will automatically install the sound adapter driver.
  

If the issue still persist, try the below steps.

Step 2.

I suggest you to update the audio driver and check.

• 
  Press Windows key + X and select
  Device manager.
  
• Now click on Sound, video and game controllers and right click on it and
  update the software.

Hope this helps. Keep posting us with the status we will be glad to help you.