Windows 10: HELP! My computer is stuck on the login screen and I can’t boot into safe mode

Today when I tried to log in to my laptop hp elitebook 840 g2 I would type in my password, and it shows a black screen for a few seconds and sends me back to the lock screen. I tried booting into safe mode, i can get into the troubleshoot menu, I click restart on startup settings, but it skips the startup setting menu and just boots right to the Lock Screen.

:)

 

Stuck in Safe Mode Login Screen with no options

Hello @DSerious,

You should be able to use one of the options in the Tutorial below to start Windows back in Normal Mode [ You might have already seen this and tried it! ] . . .

> How to Start Windows 10 into Safe Mode or Normal Mode

Another option might be to Boot into a Win PE USB and connect to the Internet if you think that might fix it.

I hope this helps.

 

Stuck in Safe Mode Login Screen with no options

Hi,


Please can you help. I am completely locked out of my PC.


I wanted to turn fast boot on my bios so I selected to put the Windows 10 into Safe Mode after changing the Bios settings.


Now I am stuck on Safe Mode login screen as I do not know my password.


From the Advanced Options screen, I have selected Startup Settings, to try to Enable Safe Mode with Networking, but the USB keyboard won't work in Startup Settings, I have tried every USB port on my PC, but it doesn't work. (Other people have had this issue). The annoying thing is that the keyboard does work on the safe mode login screen but not in Start Up Settings. I have also tried wireless keyboards which also don't work in Start Up Settings, but also do work in the login screen.


I have changed my Windows password on my phone but because I'm not connected to the network (even though I have an ethernet cable plugged into my PC and modem) it says my password is wrong.


From the Advanced Options screen, I have even tried resetting the PC but that requires a password.


So now I can't get into Windows and I can't get into Bios.


Does anyone have any suggestions please?


Thank you.

 

Computer got stuck on Safe Mode

Hi David,

Sorry for the delay in response.

As your computer is stuck in Safe Mode, try these steps.

• Press Win + R key on the keyboard and in the run Window type
  msconfig.
• Click the Boot tab and uncheck Safe boot if it is selected.

Hope this information helps.