Windows 10: HELP. My computer updated last night and I lost everything I had on the desktop, etc. and...

HELP. My computer updated last night and I lost everything I had on the desktop, etc. and it will not let me reset to an earlier date - what do I do?

:)

 

windows 10 deleted my desktop files

Step 1 - I upgraded to Win 10 and lost all my files on Desktop.

Step 2 - Found the files in Network - USers- Desktop

copied all files again to desktop.

Step 3- Restarted my machine again and lost desktop files again.

Step 4 - As suggested did the following as listed below but dont find my files.

• Press “Windows + E”, open This PC/Computer
• Open Local Disc C, open Windows.old
• Click on Users, select your User name
• Go to desktop folder

Cant find my files. Why is Win 10 deleted files again and again from Desktop ?.

 

windows update stuck at installation screen and cannot get to desktop

Hi Sue,

To understand the issue better, I would like to ask some questions:

• Is the computer stuck in the Installing updates screen?
• For how long is the computer stuck in the screen?
• When was the computer last updated?
• Is the screen showing any percentage of installation?

Sometimes the installation might take a long time to install if the update is of large size. So, I suggest you to wait for sometime and check if the system boots to the desktop. If it is taking a longer time, then perform a Power Drain by following the steps
provided below:

• Shut down the Computer.
• Remove all power source (including battery if it is a laptop).
• Press and hold the power button for 15-20 seconds.
• Connect the power source and start the computer.
• After the computer boots to the desktop, suggest you to install all the pending updates.

Hope this helps. Keep us posted on the status for further assistance.

Thank you.

 

lost desktop and files

Hi Jon,

Thank you for posting in Microsoft Community.

I understand that you have lost files after Windows 10 update. We will help you.

To assist you better, I suggest you to answer the below question.

• Did you face this issue after upgrading to Windows 10 from previous Windows?
• Did you face this issue after updating in Windows 10?

I would suggest you to refer the below link and check if it helps finding your files.

After updating your PC to Windows 10, you may be having trouble finding your old files. Here are some things to try.

Refer: Find lost files after the update to Windows 10

Please post us back with more information to help you better.