Windows 10: Help, My HP Laptop Get A Black Screen After Installing Update For Intel® HD Graphics

Discus and support Help, My HP Laptop Get A Black Screen After Installing Update For Intel® HD Graphics in Windows 10 BSOD Crashes and Debugging to solve the problem; My laptop get a black screen after installing update for Intel® HD Graphics, when I try turn on my laptop the screen flashing, I try waiting about an... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Naufal Alvaro, Apr 9, 2023.

  1. Help, My HP Laptop Get A Black Screen After Installing Update For Intel® HD Graphics


    My laptop get a black screen after installing update for Intel® HD Graphics, when I try turn on my laptop the screen flashing, I try waiting about an hour but still in black screen, can anybody help to fix this problem?

    :)
     
    Naufal Alvaro, Apr 9, 2023
    #1

  2. Black screen after installing Intel HD Graphics 630 driver

    The screen turns black as soon as Intel HD Graphics 630 drivers are updated.

    All other drivers are installed and updated.

    Everything works normally until the driver is being installed. During the installation process the screen goes black. The cursor does not appear and the keyboard is still lit.

    Whenever i restarted the laptop, after the windows loading screen, the screen goes back to black. The solution is to enter safe mode and uninstall the HD Graphics 630 driver, therefore
    using the Microsoft Basic Video Adapter.

    However, with this basic driver, the laptop performance drops in applications that require graphics processing, making it impractical to use in such situations.

    I tried these possible solutions:

    • I tried to install several versions of the driver, which were available on the dell website itself or on the intel website, and all of them had a black screen during the installation.
    • I disabled Windows Update because it was Installing the driver automatically and the screen was turning black after a few minutes, so it doesn't work too.
    • I have also completely uninstalled the nvidia and intel drivers using DDU and tried to install hd graphics 630 drivers, but the black screen still persists.
    • Tried to update using the device manager. Same thing, screen still turns black.
    • I also tried to use an external monitor to see if there was video, the issue persists.
    • I already contacted dell and intell support, noboby seems to have a solution.

    Laptop: Dell Inspiron 15 Gaming 7567
    Windows 10 Pro version 1903
    Bios version 1.10.0
    Intel HD Graphics 630
    NVIDIA GeForce GTX 1050 Ti
    Intel Core i7-7700HQ
     
    ThiagoBarbosa9, Apr 9, 2023
    #2
  3. Black Screen after restarting computer (after installing intel HD 3000 graphics using teamviewer)

    Hi Evan,

    I realize that you get a black screen after restarting computer. I will try to help you with this issue.

    Please answer these questions to get more clarity on this issue:


    • What is the make and model of the PC?

    • Does the issue reoccur if you remove the Intel HD 3000 graphics card?

    Suggest you to follow all the steps from this article to check if that helps.

    Troubleshoot black screen problems: Troubleshooting black or blank screens in Windows - Microsoft Support

    Keep us informed to help you further.
     
    Srimadhwa B, Apr 9, 2023
    #3
  4. Help, My HP Laptop Get A Black Screen After Installing Update For Intel® HD Graphics

    Intel HD Graphics, Help!!

    Hello,

    On my device manager under display adapters it says Intel(R) HD Graphics Family but in the adapter string it says I have Intel(R) HD Graphics 4400. Does this mean I have Graphics 4400?

    If I do have Graphics 4400 I tried installing it in display adapters by

    Update Driver Software - Browse my computer for driver software - Let me pick from a list of device drivers on my computer - Intel(R) HD Graphics 4400

    But then it says the driver selected for this device does not support this version of windows

    Im running a HP Probook 430 G2 with 64-bit Windows 10 Pro.

    Could I get help on how to install this.

    Thanks
     
    CeldricGrecia, Apr 9, 2023
    #4
Thema:

Help, My HP Laptop Get A Black Screen After Installing Update For Intel® HD Graphics

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