Windows 10: Help! My number keys five and six, and CTRL, Delete ,Equal keys are not working on a Lenovo...

Help! My number keys five and six, and CTRL, Delete ,Equal keys are not working on a Lenovo Windows 11 laptop.

:)

 

Ctrl,shift and alt keys are working with number pad but window key combination not working

I have attached external keyboard from Lenovo to DELL laptop with 64bit win10. When I tried to use Ctrl,shift and alt keys with number combination from number pad, its working but with windows key combination the numbers from num pad is not working. I have to use the numbers which is top from the letters, which is making difficult to open/switch taskbar items. Any suggestion/solution will be highly appreciated.

 

Both CTRL keys not working

Hi,

Thank you for posting in Microsoft Community.

• Do you get any error message?
• Did you make any changes in your computer prior to this issue?

I appreciate the troubleshooting steps you have tried to resolve the issue.

Follow the steps below and check if that helps.

Method 1: To check if Ctrl keys work in Onscreen keyboard.

• Press Windows Key + R and type osk and hit Enter.

Try using Ctrl keys and check if that helps.

if you still face the issue, try Method 2.

Method 2: Run the Hardware and Devices Troubleshooter.

Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter to check if the issue is with the Bluetooth adapter. Refer these steps:

• 
  Press Windows key + X, select
  Control panel.
  
• 
  Change the view by option on the top right to
  Large icons.
  
• 
  Click on troubleshooting and click on the
  view all option on the left panel.
  
• 
  Run the Hardware and devices troubleshooter.
  
• 
  Restart your computer and check if the issue is resolved.
  

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

Thanks

 

right side CTRL key does not work

Thanks for your response. I've tried all the steps you've recommended and my problem has not been resolved.

My computer is a Lenovo Ideapad P400 laptop so its not a stand alone keyboard. Right side ctrl key does not work on the on screen keyboard. Any other suggestions? Thanks.