Windows 10: HELP, my PC stays powered up after shut down!

Hi all,Having a strange issue that has just started happening. When I press Windows, shut down. It goes through the usual windows shut down procedure and my monitor goes down but all my peripherals, lights and fans stay powered on. Have to just unplug at the moment to get my PC to shut down. I have not used my pc in about a month as I have been waiting on a replacement GPU that was RMA as it started artifacting but was still in warranty. Have just replaced with a new one and this issue has started happening May be completely unrelated was RTX 3060 straight swapped out.Have tried every fix I

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The light on the power button stays on even after shut down.

Hi,

Thank you for posting your query on Microsoft Community.

As per your description, I understand that the light on the power button stays on even after shut down.

We will assist you to resolve the issue.

This issue may arise due to various reasons:

• 
  System not properly shut down or might be in sleep mode.
  
• 
  Power cord connected to the device.
  
• 
  Change in the settings.
  

I would appreciate if you could answer few questions to narrow down to the issue.

• 
  What is the make and model of the computer?
  
• 
  Did you make any recent changes to the settings?
  
• 
  Does the CPU fan spins after the shutdown?
  

As an initial troubleshooting step, (if you are using a laptop).

Unplug the charger from the lap top and check if the issue persists and also try to shut down from the lock screen.

If the issue persists, I suggest you to run the Power troubleshooter and check if it helps.

Follow these steps to run Power troubleshooter:

1. Type troubleshooting in the search bar.

2. Select Troubleshooting.

3. Select View all on the top left corner.

4. Click on Power.

5. Follow the on-screen instructions to run the troubleshooter.

6. Check if issue persists.

Hope the information helps. Let us know if you need further assistance. We will be happy to help.

Thank you.

 

USB ports stay powered after shut down

DISM:

If no corrupted system files were found in the previous state, then I suggest you to try the following steps:

• 
  Open command prompt by pressing Windows key + X and selecting “Command prompt admin”.
  
• 
  In command prompt, type the following commands and press Enter after each command:
  
  DISM.exe /Online /Cleanup-image /Scanhealth
  
  DISM.exe /Online /Cleanup-image /Restorehealth
  

• 
  Close the command prompt and restart the PC and check if it works.
  

Hope this helps.

 

Power to mouse & keyboard staying on after shutting down.

Hi,


Thank you for posting your query in Microsoft Community.



I understand the inconvenience you are facing. Let me help you in resolving the issue.

I would like to inform you that this may happen if the computer is not fully shutting down because without power source, the light cannot be on.

Let’s run the Windows in build power troubleshooter and check if it helps. Follow the steps provided below:

• 
  Press Windows + X key.
  
  
• Select Control panel.
• In the search box, type Troubleshooter
  and then click Troubleshooting.
• Under System and Security,
  
• Click on Power and Click on Next button.
  

Keep us posted on Windows related queries and we will be happy to assist you further.