Windows 10: Help Needed - Bluetooth and Keyboard Issues, BSOD on Windows 11

Hello,I’m really concerned about the ongoing issues I’ve been facing with my laptop 6 months old, and I’m hoping someone here can help. Lately, I’ve been experiencing multiple problems, and I’m starting to worry that something more serious is going on. Today's the first time, I got BSOD but system restarted itself and working fine now. PLease ask any questions you want and help meIssues:Bluetooth Disconnecting: My Bluetooth keeps turning off and on automatically. It’s become really frustrating as it affects my use of wireless peripherals.Keyboard Malfunction: The keyboard is acting up—when

:)

 

Microsoft bluetooth keyboard / running Windows 10

Hello Betty,

The issue could possibly caused by software conflicts, outdated drivers and compatibility issues.

For us to better help you, kindly provide the following information:

• Confirm which build is currently installed on your device. To check, follow the steps below:

• Press Windows key + R, then type in winver.
• Click OK.

• What is the exact model of your Bluetooth keyboard?

Meanwhile, we recommend performing the suggested workarounds in this article
to troubleshoot response failures in a Bluetooth keyboard.

We look forward to your response.

Regards.

 

keyboard bluetooth not work in windows 10

Hello Antonio,

Thank you for responding in Microsoft Community.

I suggest you to try the below steps and check if it helps:

Steps to update the Bluetooth drivers:

• Press Windows key + X key when you are at the desktop.
• Select Device Manager.
• Expand Bluetooth drivers.
• Right on each of the Bluetooth drivers
  and click on Update driver software.

Hope it helps. Kindly update the status of the issue, we will be happy to help you.

 

Windows 11 Keyboard trouble-shooter is missing

I am having issues with my 2023 ASUS Zephyrus Duo laptop crashing (no BSOD just a reboot) and then the built in keyboard no longer working.

The first recommended step is to run the Keyboard troubleshooter in "Additional Troubleshooters", however "Keyboard Troubleshooter" is not listed.

In System> Troubleshoot > Other trouble-shooters

I have:

Most Frequent

Audio

Network and Internet

Printer

Windows Update

Other

Background Intelligent Transfer Service

Bluetooth

Camera

Program Compatibility Troubleshooter

Video Playback

Windows Media Player

So my question is why is the keyboard troubleshooter not listed and how can I get it installed.

I have performed an in-place repair of Windows 11 but the problem persists.

OS build 22621.2134 Windows 11 Home 22H2

Thank you.