Windows 10: Help Needed Diagnosing Crash

Discus and support Help Needed Diagnosing Crash in Windows 10 Software and Apps to solve the problem; My PC has crashed several times in the last week under similar circumstances and in the same way. While playing a video game the visuals freeze, I'm... Discussion in 'Windows 10 Software and Apps' started by Sam DG7, Feb 21, 2025.

  1. Sam DG7 Win User

    Help Needed Diagnosing Crash


    My PC has crashed several times in the last week under similar circumstances and in the same way. While playing a video game the visuals freeze, I'm able to move my cursor freely but nothing responds to being clicked on. After a minute or so it shuts itself down and restarts, a blue screen and windows stopped working error show up in the event viewer, but the blue screen itself is never displayed during the crash. Here is the description for the "Windows stopped working" events: The computer has rebooted from a bugcheck. The bugcheck was:

    :)
     
    Sam DG7, Feb 21, 2025
    #1
  2. peach1971 Win User

    all games crash!

    I suggest you run rthdribl > http://www.daionet.gr.jp/~masa/archives/rthdribl_1_2.zip
    Increase the window size step by step and watch your vga temps permanently.
    What happens?
    If it crashes, run at stock speeds as suggested before and retry.

    P.S.: When your system locks, does the display signal turn off after a time?
    Stuttering sound or no sound at all when freezing?
    What X1800XT model do you own exactly?
     
    peach1971, Feb 21, 2025
    #2
  3. help to remote connect

    not sure how to use both programs u 2 suggested, i need more helpful steps thanks
     
    Corduroy_Jr, Feb 21, 2025
    #3
  4. cb1230 Win User

    Help Needed Diagnosing Crash

    Diagnosing a system crash

    Hello,

    This computer is crashing and failing to produce minidumps. This computer had been operating in a stable way for the past three years, and it was already used then. This happens some days (up to five times), not on others, and using any software or not.

    Config:

    W10 Pro, 1803

    AMD A8

    The description of the issue is:

    • The screen immediately goes from black
    • The screen shows the bootup screen.

    I can also "hear" this happen since the fans blow hard during post. Since I enabled minidumps (~3 weeks ago) there have been no dumps saved, even though there were crashes. In the Reliability Monitor it shows that there are "Critical events: Windows was
    not properly shut down". Without a minidump to help diagnose the issue, I feel lost.

    Thanks!
     
    cb1230, Feb 21, 2025
    #4
Thema:

Help Needed Diagnosing Crash

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