Windows 10: Help needed. my pc is infected with trojan virus.

Help needed. my pc is infected with trojan virus.Hello Community Members.I need a big help from you guys. Some how my Laptop HP 850G1 got infected with a trojan virus. now I can't remove it. All my files are got infected. Every file become .tisc . Now I really need help to fix all my file. so give me some solution which way I can fix it without losing any data. also I can't reset my windows. virus also infected my windows.see this image I hope you guys can understand my problem by seeing this image.

:)

 

PC Infected by Trojan Virus Rootkit.Fileless.MTGen

PC Infected by Trojan Virus Rootkit.Fileless.MTGen

Symptoms:-

1. With the default browser set to Internet Explorer Internet Shortcuts would start and then close down almost immediately. Changing the default browser to Microsoft Edge worked OK.

2. The Microphone did not work as the virus kept Muting the Microphone and setting the level to zero.

Manually resetting these would only last a few seconds before they were reset again.

A full scan by Microsoft Windows Defender or McAfee BT Virus Protect did not detect the virus but using the trial version of Malewarebytes succeeded in finding and then quarantining the Trojan Virus.

 

steps taken for infected Pc's.


I was hoping someone could give me a list of step by step instructions you use as a guide to clean virus, malware...etc. so I can keep my PC clean if it gets infected.

thx

 

Rooted Malware, Virus, and Trojan Infection, Keylogger Trojan Malware

Hi,

Please click the link below and follow Stephen Boots' suggestion on how to remove Trojan virus on your computer:

• List of anti-malware product removal tools

Let us know if you need further assistance.