Windows 10: Help Needed, PC keeps Crashing dwm.exe stops working and hardware error 141

Discus and support Help Needed, PC keeps Crashing dwm.exe stops working and hardware error 141 in Windows 10 Gaming to solve the problem; Ok, so this past month I've been struggling with RANDOM pc crashes after my pc was fine for 3.5+ years after being built now its finally having issues.... Discussion in 'Windows 10 Gaming' started by NickH2024, Jan 5, 2024.

  1. NickH2024 Win User

    Help Needed, PC keeps Crashing dwm.exe stops working and hardware error 141


    Ok, so this past month I've been struggling with RANDOM pc crashes after my pc was fine for 3.5+ years after being built now its finally having issues. I'm getting "DWM.exe stopped working" and Windows Hardware Errors Code: 141---this is what comes up in reliability monitor . Mainly crashes when playing any game or in the main menu even, but will also sometimes crash when not rarely though. What happens each crash is my monitor goes entirely black and fans go full blast so I have to power off PC and back on again.PC Specs: Processor: I9-9900k CPU @ 3.6 GHZ NEVER overclockedRAM: G.Skill

    :)
     
    NickH2024, Jan 5, 2024
    #1

  2. What is causing dwm to crash?

    Hello, matt__thomas

    Thanks for posting your report here.

    Based on the information provided in the crash log, the crash of dwm (Desktop Window Manager) is caused by an exception with the error code 8898008d. The error message states: "No HW rendering device is available for this operation." This suggests that the crash is related to a problem with the hardware rendering device, which is responsible for rendering graphics on the screen.

    If we need to dig deeper into this issue, can you please share additional information such as:

    1. What rendering software is currently running before the crash occurs? If it is rendering software, can you describe the name of this software.
    2. As of now, can you share the hardware information of the current PC? For example, the hardware of your GPU/CPU/RAM/motherboard. The version of Windows 11(Press Windows+R to call run window > Type winver.exe > then take a screenshot of version and attach it here.)
    From the log analysis results, the following are some possible causes:

    1. Graphics driver issues: The crash may occur due to outdated or incompatible graphics drivers. It's recommended to update your graphics drivers to the latest version compatible with your system. Assuming that the latest driver has been installed before and caused dwm.exe to crash, please try to Roll back driver version.
    2. System resource limitations: Insufficient system resources, such as memory (RAM) or GPU memory, could cause dwm to crash. Ensure that your system meets the minimum requirements for running graphics-intensive applications and consider closing unnecessary programs or upgrading your hardware if needed.
    In this regard, factors that may need to be considered include software issues and hardware issues, such as:

    • Graphics hardware problems: There could be an issue with the graphics hardware itself, such as a malfunctioning GPU or insufficient hardware resources. In such cases, troubleshooting or replacing the graphics hardware may be necessary.
    • Conflicting software: Certain software applications or utilities installed on the system could interfere with the operation of dwm, causing it to crash. Try to identify any recently installed software or updates and uninstall them to see if the issue is resolved.
    The following are some discussions about the dwm.exe program in the Microsoft Learn community. Some users have solved the problem by re-plugging the graphics card, replacing the PSU, and removing the PCIe cable or USB-C device. You can try them one by one. and see if these steps work for your situation.

    DWM Crashing randomly causing Black Screen - Microsoft Q&A

    If the problem persists, you can also try to upload the newly generated dump file to the your cloud drive and post the link here to share with me, which will help us discuss how to proceed next.

    Best regards,



    Chandy |Microsoft Community Support Specialist
     
    Chandy - MSFT, Jan 5, 2024
    #2
  3. Windows LiveKernelEvent 141, hardare failure?

    Hello, I'm Greg, here to help you with this.

    1) Try these fixes for Live Kernel Event 141 appcrash by Desktop Windows Manager crashes:

    https://pchelpforum.net/t/livekernelevent-141-d...

    https://softwaretested.com/windows/dwm-exe-fail...

    Fix the 141 LiveKernelEvent Error on Windows (Hardware Error)

    (Avoid ad links which intrude into editorial copy, especially DO NOT INSTALL Restoro, PC Repair Tool and Reimage ads)

    https://windowsreport.com/fix-live-kernel-event...

    (Avoid ad links which intrude into editorial copy, especially DO NOT INSTALL Restoro, PC Repair Tool and Reimage ads)

    https://www.reddit.com/r/DestinyTechSupport/com...

    https://www.reddit.com/r/techsupport/comments/x...

    2) If none of those help Go over all possible fixes for Windows 10 crashing:

    https://answers.microsoft.com/en-us/windows/for...

    3) Keep in mind you have a one year manufacturer's support, repair and replacement warranty that comes with any hardware so if problems persist you can call on the PC manufacturer's Support to fix or replace it, making sure it gets done soon enough so you can ensure the repairs work before the warranty expires, or extend it.

    4) You can also get good hardware help at the best hardware forums Tom's Hardware here: Tom's Hardware Forum

    Feel free to ask back any questions. Based on the detailed results you post back, I will have other suggestions if necessary.

    ______________________________________________

    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.
     
    Greg Carmack - Windows MVP 2010-2020 (retired), Jan 5, 2024
    #3
  4. AdoSX Win User

    Help Needed, PC keeps Crashing dwm.exe stops working and hardware error 141

    LiveKernelEvent 141 Crash (Please Help Help Needed, PC keeps Crashing dwm.exe stops working and hardware error 141 :( )

    Hey, Just hoping to find a fix to my PC crashing blackscreening and sometimes having audio stutter before me having to click the reset button on my case to reset the pc and its happening alot more on games / discord streaming. Here is my hardware error and
    DxDiag file any information will be great full thanks in advance.

    Source

    Windows

    Summary

    Hardware error

    Date

    ‎15/‎09/‎2020 00:22

    Status

    Not reported

    Description

    A problem with your hardware caused Windows to stop working correctly.

    Problem signature

    Problem Event Name: LiveKernelEvent

    Code: 141

    Parameter 1: ffffb2865a6da010

    Parameter 2: fffff8020d2209f0

    Parameter 3: 0

    Parameter 4: 28a0

    OS version: 10_0_18363

    Service Pack: 0_0

    Product: 768_1

    OS Version: 10.0.18363.2.0.0.768.101

    Locale ID: 2057

    DxDiag Link = DxDiag
     
    AdoSX, Jan 5, 2024
    #4
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Help Needed, PC keeps Crashing dwm.exe stops working and hardware error 141

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