Windows 10: HELP PC shuts off randomly... is there a fix?

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:)

 

My PC shuts off randomly

Hi there! I am Louie, a Microsoft Community member and a fellow Windows 10 user like you. Hope you're doing well and safe there.

I'm sorry that you're having trouble with your pc shutting off by itself randomly. I would highly suggest you to check this link and follow the steps provided by Greg Carmack to fix this issue:

https://answers.microsoft.com/en-us/windows/for...

Hope this information helps

Sincerely,

Louie

 

HP Notebook shuts down randomly

Hi David,

It is possible that your Notebook shut downs randomly due to corruptions. To isolate your issue, we'd like to gather more information:

• Have you made any recent changes prior to this issue?
• Did you get any error messages?
• Are you referring to Internet Explorer or Microsoft Edge?
• What troubleshooting steps have you done so far?

Meanwhile, we suggest that you follow that steps in this
article to scan for corruptions and restore corrupted system files. If the issue still persists, we recommend that you perform the instructions to restore Windows corruptions error by clicking on this

link.

Keep us posted if you need further assistance.

 

Laptop randomly shuts down after latest Windows 10 update

Since the latest update of Windows 10 my computer decides to randomly shut down after every couple of minutes. First the screen goes black, then the sounds stops and after quite a while the power also goes down.

Obviously I though of cleaning the fan with a big vacuum, as suggested on My Windows 10 Computer Randomly Shuts Down . However, after doing this, the shutting down goes even quicker. I cannot even properly log-on before the shutdown takes place.

What should be my next step?

Ps. The computer is quited aged (roughly 3 - 4 years). The battery is dead enough such that I always need to have it plugged in an outlet. It might just be "done for" but I'm hoping to revive it for just a little bit more.