Windows 10: "Help Please" I keep blue screening and I can't figure out why.

Discus and support "Help Please" I keep blue screening and I can't figure out why. in Windows 10 Software and Apps to solve the problem; The computer has rebooted from a bugcheck. The bugcheck was: 0x000000fc 0xffffa68fd6379480, 0x8a0000084ee009e3, 0xffffda0f91dcf2f0, It happens... Discussion in 'Windows 10 Software and Apps' started by Shawn Benton, Apr 20, 2025.

  1. "Help Please" I keep blue screening and I can't figure out why.


    The computer has rebooted from a bugcheck. The bugcheck was: 0x000000fc 0xffffa68fd6379480, 0x8a0000084ee009e3, 0xffffda0f91dcf2f0, It happens constantly, mostly while playing a game or watching YouTube TV. I have reinstalled my graphics drivers.

    :)
     
    Shawn Benton, Apr 20, 2025
    #1
  2. Roan T Win User

    Blue Screen

    Hi,





    Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
    would like to know more about the issue. Please clarify the following:

    • Did you get a STOP code?
    • Did you install any hardware or driver recently?



    For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
    article and simply follow the steps.



    Feel free to contact us if you need further help.
     
    Roan T, Apr 20, 2025
    #2
  3. blue screen issue


    after monthes of running system it was fine then on windows 7 it blue screened after looking it over myself and getting advice from local pc shop they suggest upgrading os will fix the issue so I upgraded to win 8.1 and along followed the blue screens now again upgrading after more advice I'm on win 10 and the bluescreens followed as a bad pool error rebooting I have included the requested report please help as spending the $150 the local pc shop wants is my next step
     
    bigonexeon, Apr 20, 2025
    #3
  4. Amit_Sun Win User

    "Help Please" I keep blue screening and I can't figure out why.

    Blue Screen - intelppm.sys error - need help

    Hi,

    Thank you for writing to Microsoft Community Forums.

    This error occurs when the intelppm.sys file is corrupted, you can try few of the troubleshooting methods below and check.

    Method 1: Troubleshoot blue screen errors.

    I suggest you to check the article Troubleshoot
    blue screen errors
    and follow the instruction according to the error you are receiving.

    If you still face the issue, try below method.

    Method 2: Run Dism command to restore Health.

    1. Download Windows 10 ISOwith
      the help of this tool on your desktop.
    2. Search for Command Prompt from the start menu.
    3. Right Click on the ISO file and open with Windows explorer, it will be mounted as drive.
    4. Right click and Run as Administrator.
    5. Type in DISM /Online /Cleanup-Image /RestoreHealth /Source:F:\sources\install.wim
      on the command prompt.
    6. Where F is the drive path of your Mounted ISO, change accordingly.
    7. Hit Enter on the command prompt and let it repair.

    If the issue still persists, follow the next method.

    Method 3: Run in-place Upgrade.

    You can check the article How
    to perform an In-place Upgrade with Windows 10 Step-by-Step Guide
    .

    If you need any further help you can reply to this post with more information.

    Regards,

    Amit Sunar

    Microsoft Community –Moderator

     
    Amit_Sun, Apr 20, 2025
    #4
Thema:

"Help Please" I keep blue screening and I can't figure out why.

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