Windows 10: help please

Discus and support help please in AntiVirus, Firewalls and System Security to solve the problem; I had a verbal & visual message on my laptop saying it was infected & I must phone a number, being convinced It was from Microsoft I foolishly phoned,... Discussion in 'AntiVirus, Firewalls and System Security' started by Christopheroldfield, Jul 14, 2018.

  1. help please


    I had a verbal & visual message on my laptop saying it was infected & I must phone a number, being convinced It was from Microsoft I foolishly phoned, they said they could fix the problem & the work would be free . they also suggested I purchase a virus protection, I began to purchase but my bank stopped the payment. They worked on my computer remotely for about an hour.The situation now is my laptop is not functioning and they said they would call back re the purchase of the anti virus.

    How do I resolve this and get my laptop working again,

    Any help would be appreciated

    :)
     
    Christopheroldfield, Jul 14, 2018
    #1

  2. help to remote connect

    not sure how to use both programs u 2 suggested, i need more helpful steps thanks
     
    Corduroy_Jr, Jul 14, 2018
    #2
  3. Edge Search Does Not Permit Change of Region


    I got these suggestions from the Microsoft Community forum.No. 1 worked for me:

    Thank you for posting the query on Microsoft Community. I am glad to assist you on this.
    We have reproduce the issue here and we are able to access non-regional search for google using Microsoft Edge.
    I would suggest you to try the below steps and check if it helps.
    Step 1:
    Clear browsing data option of Microsoft Edge and check if you face the issue. To do so perform the steps below.

    • Click on the More actions icon next to the feedback icon present on top right corner of the Project Spartan homepage.
    • Select Settings and click on Choose what to clear.
    • Check the boxes Browsing history, Cookies and saved website data and Cached data and files and click on Clear.
    Step 2:
    I suggest you to create a new user account and check if the issue occurs.

    • Go to Settings.
    • Choose Accounts and then select Family and other users.
    • Select add someone else on this PC.
    • Enter a user name and hit next.
    • Click on Finish.
    • Sign out from the current Account and Log into the new account.
    Step 3:
    It could also happen because of network issue. I suggest you to try with different network connection and check if it helps.
     
    hurricane51, Jul 14, 2018
    #3
  4. jmcslob Win User

    help please

    2 x SSD Raid 0 - is this right?

    Hey Fits

    Can you list a few helpful hints for T ski ,maybe a step by step how to OR what to look out for*Cool help please :cool:
     
    jmcslob, Jul 14, 2018
    #4
Thema:

help please

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