Windows 10: Help reading BSOD crash file - Radeon RX580 Gaming Issue

Hi,

I am getting BSOD when using RX580. clean install of windows, latest AMD drivers as of Jan 3rd 2021.

Processor IntelR CoreTM i7-4790K CPU @ 4.00GHz, 4001 Mhz, 4 Cores, 8 Logical Processors

Gigabyte BaseBoard Product Z97-D3H-CF

BIOS Version/Date American Megatrends Inc. F9, 9/18/2015

Windows 10 pro, 16GB Corsair Ram



It happens mostly when gaming, but sometimes on start up.



I have installed all Gigabyte apps, updated latest drivers. Seems the bios is the correct one. I have done memory tests, cpu tests all came back good.

Any help would be greatly appreciated.

This is the log file



*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR 124
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: ffffd6010208f028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000be000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000800400, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------

Page 1b6f47 not present in the dump file. Type ".hh dbgerr004" for details
Page 1b6f47 not present in the dump file. Type ".hh dbgerr004" for details

KEY_VALUES_STRING: 1

Key : Analysis.CPU.Sec
Value: 3

Key : Analysis.DebugAnalysisProvider.CPP
Value: Create: 8007007e on DESKTOP-9Q96PPN

Key : Analysis.DebugData
Value: CreateObject

Key : Analysis.DebugModel
Value: CreateObject

Key : Analysis.Elapsed.Sec
Value: 3

Key : Analysis.Memory.CommitPeak.Mb
Value: 66

Key : Analysis.System
Value: CreateObject


BUGCHECK_CODE: 124

BUGCHECK_P1: 0

BUGCHECK_P2: ffffd6010208f028

BUGCHECK_P3: be000000

BUGCHECK_P4: 800400

BLACKBOXBSD: 1 !blackboxbsd


BLACKBOXNTFS: 1 !blackboxntfs


BLACKBOXPNP: 1 !blackboxpnp


BLACKBOXWINLOGON: 1

PROCESS_NAME: FortniteClient-Win64-Shipping.exe

STACK_TEXT:
fffff805`572998e8 fffff805`522b37ba : 00000000`00000124 00000000`00000000 ffffd601`0208f028 00000000`be000000 : nt!KeBugCheckEx
fffff805`572998f0 fffff805`500015b0 : 00000000`00000000 ffffd601`0208f028 ffffd601`0210a430 ffffd601`0208f028 : nt!HalBugCheckSystem+0xca
fffff805`57299930 fffff805`523b532e : 00000000`00000000 fffff805`572999d9 ffffd601`0208f028 ffffd601`0210a430 : PSHED!PshedBugCheckSystem+0x10
fffff805`57299960 fffff805`522b50e1 : ffffd601`0263abe0 ffffd601`0263abe0 ffffd601`0210a480 ffffd601`0210a430 : nt!WheaReportHwError+0x46e
fffff805`57299a40 fffff805`522b5453 : 00000000`00000000 ffffd601`0210a480 ffffd601`0210a430 00000000`00000000 : nt!HalpMcaReportError+0xb1
fffff805`57299bb0 fffff805`522b5330 : ffffd601`002aac00 00000000`00000001 00000000`00000000 00000000`00000000 : nt!HalpMceHandlerCore+0xef
fffff805`57299c00 fffff805`522b5581 : 00000000`00000008 00000000`00000001 00000000`00000000 00000000`00000000 : nt!HalpMceHandler+0xe0
fffff805`57299c40 fffff805`522b47eb : 00000000`00000000 00000000`00000000 fffff805`57299ed0 00000000`00000000 : nt!HalpMceHandlerWithRendezvous+0xc9
fffff805`57299c70 fffff805`522b7035 : ffffd601`002aac00 00000000`00000000 00000000`00000000 00000000`00000000 : nt!HalpHandleMachineCheck+0x5f
fffff805`57299ca0 fffff805`5230c769 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!HalHandleMcheck+0x35
fffff805`57299cd0 fffff805`522048fa : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiHandleMcheck+0x9
fffff805`57299d00 fffff805`522045b7 : 00000000`00000000 00000000`00000000 00000178`e9bc3490 00000000`00000000 : nt!KxMcheckAbort+0x7a
fffff805`57299e40 00007ff8`3511cd20 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x277
0000001a`be0df690 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ff8`3511cd20


MODULE_NAME: GenuineIntel

IMAGE_NAME: GenuineIntel.sys

STACK_COMMAND: .thread ; .cxr ; kb

FAILURE_BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_MAE_INTERNAL_TIMER

OS_VERSION: 10.0.19041.1

BUILDLAB_STR: vb_release

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {dbae0c63-5a7c-cd3f-eccf-de6e68aa7cf2}

Followup: MachineOwner
---------

:)

 

BSOD on new computer while gaming

I just got a new computer about a month ago. Everything is new and I get BSOD (windows 10) while gaming mostly although it sometimes happens while I'm just using the computer. Sometimes the computer doesn't BSOD and just gives me a Access Violation Error. Not sure if related.

Here is the link to download output files from the V2 script.

Dropbox - windows crash - Simplify your life

Any help is appreciated

Steps I have taken:

• Updated all drivers and bios to latest versions

• Checked ram with windows memory test to see if ram is faulty. (A stick was and it was removed waiting for replacement)

• Clean Installed Windows after finding faulty ram

• I had 2 x 2080Ti installed, I removed one, tested and then swapped cards; issue still exist

 

AMD Radeon Settings update CRASHES

Hi,

It is possible your AMD Radeon Settings crashes after update due to compatibility issue. To isolate your issue, kindly answer the following questions:

• Did you get any error messages? If yes, could you provide us a screenshot?
  
• What troubleshooting steps have you done so far?
• Does this happen only when you watch videos?

We're looking forward to your response.

 

all games crash!

I suggest you run rthdribl > http://www.daionet.gr.jp/~masa/archives/rthdribl_1_2.zip
Increase the window size step by step and watch your vga temps permanently.
What happens?
If it crashes, run at stock speeds as suggested before and retry.

P.S.: When your system locks, does the display signal turn off after a time?
Stuttering sound or no sound at all when freezing?
What X1800XT model do you own exactly?