Windows 10: Help, Recently i got this UnityPlayer.dll crash for my games

Discus and support Help, Recently i got this UnityPlayer.dll crash for my games in Windows 10 Software and Apps to solve the problem; It just happen recently but when I tried to play a game, suddenly it just crash and close the game and this can happen multiple time. But before this... Discussion in 'Windows 10 Software and Apps' started by KevinSuharto, Mar 24, 2025.

  1. KEVINSUHARTO
    KevinSuharto Win User

    Help, Recently i got this UnityPlayer.dll crash for my games


    It just happen recently but when I tried to play a game, suddenly it just crash and close the game and this can happen multiple time. But before this there is no issue like this at all.And for your information I already uninstall my citrix and already tried to register my dll but it sill doesn't work.And this is my crash folder that include error and dump file. https://drive.google.com/drive/folders/18X3vjcSwC1uqFHzPLSvCmsek2n5RDc57?usp=drive_linkHope this can help to investigate.Thank you

    :)
     
    KevinSuharto, Mar 24, 2025
    #1
  2. CAVEMANTOMA13
    CavemanTomA13 Win User

    d3d11.dll caused an Access Violation Error when loading unity games

    Whenever I load a game that uses unity I get this error.

    I've updated my drivers, restarted, rebooted, reinstalled all the games, run as admin but no difference.

    This has only recently started happening.

    Any suggestions would be appreciated.

    PS. See below for one of the log files if this is more helpful.

    EDIT: Updated to win11, same problem

    Phasmophobia by Kinetic Games [version: Unity 2019.4.31f1_bd5abf232a62]



    d3d11.dll caused an Access Violation (0xc0000005)

    in module d3d11.dll at 0033:ba73c370.



    Error occurred at 2022-02-04_083652.

    D:\SteamLibrary\steamapps\common\Phasmophobia\Phasmophobia.exe, run by thoma.



    32% physical memory in use.

    16319 MB physical memory [11004 MB free].

    4605 MB process peak paging file [3962 MB used].

    2303 MB process peak working set [1473 MB used].

    System Commit Total/Limit/Peak: 9423MB/19263MB/10020MB

    System Physical Total/Available: 16319MB/11004MB

    System Process Count: 168

    System Thread Count: 2942

    System Handle Count: 86658

    Disk space data for 'C:\Users\thoma\AppData\Local\Temp\Kinetic Games\Phasmophobia\Crashes\Crash_2022-02-04_083649752\': 833005780992 bytes free of 1023547269120 total.



    Read from location 00000000000000B1 caused an access violation.



    Context:

    RDI: 0x0000027f70084800 RSI: 0x0000000000000009 RAX: 0x000000e44af7e290

    RBX: 0x0000000000000000 RCX: 0x0000028091da7ca0 RDX: 0x0000000000000000

    RIP: 0x00007ff8ba73c370 RBP: 0x0000027ff021a8d0 SegCs: 0x0000000000000033

    EFlags: 0x0000000000010202 RSP: 0x000000e44af7e1e0 SegSs: 0x000000000000002b

    R8: 0x0000000000000000 R9: 0x0000000000000004 R10: 0x000000e44af7e290

    R11: 0x00007ff8ba7e1a70 R12: 0x0000000000000000 R13: 0x0000000000000000

    R14: 0x0000027ff021a8e0 R15: 0x0000028091da7ca0





    Bytes at CS:EIP:

    48 0f be 82 b1 00 00 00 48 81 c1 40 ff ff ff 4c



    No mono DLL path set. This app is either running IL2CPP, or the crash occurred before mono was initialized.





    Stack Trace of Crashed Thread 3588:

    0x00007FF8BA73C370 (d3d11) CreateDirect3D11SurfaceFromDXGISurface

    ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 00007FF85AE6E9C2)

    0x00007FF85AE6E9C2 (UnityPlayer) (function-name not available)

    ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 00007FF85AE5E880)

    0x00007FF85AE5E880 (UnityPlayer) (function-name not available)

    ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 00007FF85AF13108)

    0x00007FF85AF13108 (UnityPlayer) (function-name not available)

    ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 00007FF85AF1436D)

    0x00007FF85AF1436D (UnityPlayer) (function-name not available)

    ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 00007FF85AF14448)

    0x00007FF85AF14448 (UnityPlayer) (function-name not available)

    0x00007FF85B2437B8 (UnityPlayer) UnityMain

    0x00007FF8BF6D7034 (KERNEL32) BaseThreadInitThunk

    0x00007FF8C10E2651 (ntdll) RtlUserThreadStart



    Stacks for Running Threads:



    Call Stack for Thread 2700:

    0x00007FF8C112CDF4 (ntdll) NtWaitForSingleObject

    0x00007FF8BE7C1A5E (KERNELBASE) WaitForSingleObjectEx

    0x00007FF85B8CC8F2 (UnityPlayer) UnityMain

    0x00007FF85B1568DB (UnityPlayer) UnityMain

    0x00007FF85B15384C (UnityPlayer) UnityMain

    0x00007FF85B2A10C0 (UnityPlayer) UnityMain

    0x00007FF85B2A132D (UnityPlayer) UnityMain

    0x00007FF85B19A717 (UnityPlayer) UnityMain

    0x00007FF85B19A7B3 (UnityPlayer) UnityMain

    0x00007FF85B19CC0C (UnityPlayer) UnityMain

    ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 00007FF85AF4B89E)

    0x00007FF85AF4B89E (UnityPlayer) (function-name not available)

    ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 00007FF85AF4A5FA)

    0x00007FF85AF4A5FA (UnityPlayer) (function-name not available)

    ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 00007FF85AF4E7D8)

    0x00007FF85AF4E7D8 (UnityPlayer) (function-name not available)

    0x00007FF85AF522DB (UnityPlayer) UnityMain

    ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 00007FF7AB8511F2)

    0x00007FF7AB8511F2 (Phasmophobia) (function-name not available)

    0x00007FF8BF6D7034 (KERNEL32) BaseThreadInitThunk

    0x00007FF8C10E2651 (ntdll) RtlUserThreadStart
     
    CavemanTomA13, Mar 24, 2025
    #2
  3. просто Эффи
    просто Эффи Win User
    d3d11.dll caused an Access Violation (0xc0000005) in module d3d11.dll at 0033:ef0bc6e0.

    What is the problem and how to solve it? This error occurs intermittently when I play Honkai Star Rail.

    Star Rail by Cognosphere [version: Unity 2019.4.34f1_526d1cb77d]



    d3d11.dll caused an Access Violation (0xc0000005)

    in module d3d11.dll at 0033:ef0bc6e0.



    Error occurred at 2023-09-06_235724.

    G:\Star Rail\Games\StarRail.exe, run by XxNar.



    97% physical memory in use.

    8163 MB physical memory [222 MB free].

    3847 MB process peak paging file [3676 MB used].

    3022 MB process peak working set [2842 MB used].

    System Commit Total/Limit/Peak: 11277MB/15331MB/13878MB

    System Physical Total/Available: 8163MB/222MB

    System Process Count: 185

    System Thread Count: 2033

    System Handle Count: 85280

    Disk space data for 'C:\Users\XxNar\AppData\Local\Temp\Cognosphere\Star Rail\Crashes\Crash_2023-09-06_205722620\': 133881507840 bytes free of 479437365248 total.



    Read from location 00000000000000B1 caused an access violation.



    Context:

    RDI: 0x00000000800ef080 RSI: 0x0000000000000017 RAX: 0x0000000079c1e350

    RBX: 0x0000000000000000 RCX: 0x00000000742e0830 RDX: 0x0000000000000000

    RIP: 0x00007ff9ef0bc6e0 RBP: 0x0000000106d8f030 SegCs: 0x0000000000000033

    EFlags: 0x0000000000010206 RSP: 0x0000000079c1e2a0 SegSs: 0x000000000000002b

    R8: 0x0000000000000000 R9: 0x0000000000000004 R10: 0x0000000079c1e350

    R11: 0x00007ff9ef161b40 R12: 0x0000000000000000 R13: 0x0000000000000000

    R14: 0x0000000106d8f040 R15: 0x00000000742e0830





    Bytes at CS:EIP:

    48 0f be 82 b1 00 00 00 48 81 c1 40 ff ff ff 4c



    No mono DLL path set. This app is either running IL2CPP, or the crash occurred before mono was initialized.





    Stack Trace of Crashed Thread 7628:

    0x00007FF9EF0BC6E0 (d3d11) CreateDirect3D11SurfaceFromDXGISurface

    ERROR: SymGetSymFromAddr64, GetLastError: 'Попытка обращения к неверному адресу.' (Address: 00007FF992C59A52)

    0x00007FF992C59A52 (unityplayer) (function-name not available)

    ERROR: SymGetSymFromAddr64, GetLastError: 'Попытка обращения к неверному адресу.' (Address: 00007FF992C494B0)

    0x00007FF992C494B0 (unityplayer) (function-name not available)

    ERROR: SymGetSymFromAddr64, GetLastError: 'Попытка обращения к неверному адресу.' (Address: 00007FF992D01CF8)

    0x00007FF992D01CF8 (unityplayer) (function-name not available)

    ERROR: SymGetSymFromAddr64, GetLastError: 'Попытка обращения к неверному адресу.' (Address: 00007FF992D0327D)

    0x00007FF992D0327D (unityplayer) (function-name not available)

    ERROR: SymGetSymFromAddr64, GetLastError: 'Попытка обращения к неверному адресу.' (Address: 00007FF992D03358)

    0x00007FF992D03358 (unityplayer) (function-name not available)

    0x00007FF9930D9D88 (unityplayer) UnityMain

    0x00007FF9F3B07614 (KERNEL32) BaseThreadInitThunk

    0x00007FF9F59826B1 (ntdll) RtlUserThreadStart



    Stacks for Running Threads:



    Call Stack for Thread 10740:

    0x00007FF9F59CD094 (ntdll) ZwWaitForSingleObject

    0x00007FF9F36630CE (KERNELBASE) WaitForSingleObjectEx

    0x00007FF993799B22 (unityplayer) UnityMain

    ERROR: SymGetSymFromAddr64, GetLastError: 'Попытка обращения к неверному адресу.' (Address: 00007FF992CE0687)

    0x00007FF992CE0687 (unityplayer) (function-name not available)

    0x00007FF993091F27 (unityplayer) UnityMain

    0x00007FF99309315E (unityplayer) UnityMain

    0x00007FF99308E6A7 (unityplayer) UnityMain

    0x00007FF993073B3A (unityplayer) UnityMain

    0x00007FF99306795E (unityplayer) UnityMain

    0x00007FF992D9EE35 (unityplayer) UnityMain

    0x00007FF992EB4770 (unityplayer) UnityMain

    0x00007FF992F8179B (unityplayer) UnityMain

    0x00007FF992DDCAFF (unityplayer) UnityMain

    0x00007FF992DDD2C9 (unityplayer) UnityMain

    0x00007FF992DDA0D6 (unityplayer) UnityMain

    0x00007FF992DDA692 (unityplayer) UnityMain

    0x00007FF992F3C1F9 (unityplayer) UnityMain

    0x00007FF992F4203E (unityplayer) UnityMain

    0x00007FF992F423E3 (unityplayer) UnityMain

    0x00007FF992F3E12D (unityplayer) UnityMain

    0x00007FF992DF9EFA (unityplayer) UnityMain

    0x00007FF992DF97EB (unityplayer) UnityMain

    0x00007FF993000096 (unityplayer) UnityMain

    0x00007FF992FF2107 (unityplayer) UnityMain

    0x00007FF992FF21A3 (unityplayer) UnityMain

    0x00007FF992FF45FC (unityplayer) UnityMain

    ERROR: SymGetSymFromAddr64, GetLastError: 'Попытка обращения к неверному адресу.' (Address: 00007FF992D3B4AE)

    0x00007FF992D3B4AE (unityplayer) (function-name not available)

    ERROR: SymGetSymFromAddr64, GetLastError: 'Попытка обращения к неверному адресу.' (Address: 00007FF992D3A20A)

    0x00007FF992D3A20A (unityplayer) (function-name not available)

    ERROR: SymGetSymFromAddr64, GetLastError: 'Попытка обращения к неверному адресу.' (Address: 00007FF992D3E3E8)

    0x00007FF992D3E3E8 (unityplayer) (function-name not available)

    0x00007FF992D4275B (unityplayer) UnityMain

    ERROR: SymGetSymFromAddr64, GetLastError: 'Попытка обращения к неверному адресу.' (Address: 00000001400011F2)

    0x00000001400011F2 (StarRail) (function-name not available)

    0x00007FF9F3B07614 (KERNEL32) BaseThreadInitThunk

    0x00007FF9F59826B1 (ntdll) RtlUserThreadStart



    This is not a complete file, write below if you need a full log
     
    просто Эффи, Mar 24, 2025
    #3
  4. SANTOSH_RAI
    Santosh_Rai Win User

    Help, Recently i got this UnityPlayer.dll crash for my games

    Games not working dll missing error

    Hi Javan,

    Thanks for posting your query on Microsoft Community.

    To assist you better, please provide few details.


    • Which game are you trying to play?

    • Were you able to play this game before?

    • Have you made any recent changes to the computer?
    This might occur when some of the DLL file is missing from the application.

    I suggest you to Uninstall the game and try installing it again and check if it helps.

    Hope it helps, reply to us with the status of your issue. We will be happy to assist you.
     
    Santosh_Rai, Mar 24, 2025
    #4
Thema:

Help, Recently i got this UnityPlayer.dll crash for my games

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