Windows 10: Help Required - Quick Access Rebooting when Removing a Folder

Hi there,

I've tried various different solutions to no avail, just checking whether any particular error could be ascertained by someone with more expertise than me from the below:

Faulting application name: explorer.exe, version: 10.0.18362.693, time stamp: 0x587c1978 Faulting module name: shcore.dll, version: 10.0.18362.1, time stamp: 0x48cfe63c Exception code: 0xc000041d Fault offset: 0x0000000000029ef7 Faulting process id: 0x3e88 Faulting application start time: 0x01d600ad5e333386 Faulting application path: C:\WINDOWS\explorer.exe Faulting module path: C:\WINDOWS\System32\shcore.dll Report Id: 7513bcee-91f9-464f-acc9-02f0e4b64f26 Faulting package full name: Faulting package-relative application ID:"

Thank you!

submitted by /u/sirioaramis
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:)

 

Quick Access not searching Pictures folder

Summary, that last suggestion didn't work.

• I moved the pictures to another folder temporarily.

• Then I tried to remove the Pictures folder with option one at Add or Remove Folders from This PC in Windows 10 | Windows 10 Tutorials. Even after rebooting, the Pictures folder remained.
• So I tried using option two. Same thing: reboot >> Pictures folder still there.

• Since there were no troubleshooting steps for this scenario, just for the heck of it, I ran through the restore steps. Copied some pictures into the Pictures folder, ran a Quick Access search and initial problem remains: Searching all of QA doesn't find any files in Pictures folder, running search on just the Pictures folder does. I want to run a global search and find matching files in any/all of the Documents, Music, Videos, and Pictures folders.

That article dates from 2015 and I'm guessing is out of date. I hope it didn't create potential future problems in my registry.

Bottom line: I'm still looking for a fix.

 

Quick Access bar

Hi,

Thank you for posting your query in Microsoft Community.

We would be glad to help you with the issue you are facing today. I understand the difficulty.

Remove items from Quick access.

I would suggest you to follow the below steps.

• Right click on the file or folder.
• Select the option “unpin from the quick access”

To pin items to an item already on the quick access bar.

Follow the below steps.

I would suggest you to create folder in the desktop screen & place all the files or folder which need to pin to the quick access.

• Open the quick access.
• Select the Desktop option.
• Right click on the folder & select the option “pin to quick access”

Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.



Thank you.

 

Quick Access Not Working

Hi Dustin,

Thank you for writing to Microsoft Community Forums.

Follow the below steps to repair the broken database of Quick Access.

Method 1:

Before repairing the database, try to disable and then re-enable Quick Access to see if it helps. To disable and re-enable Quick Access, follow the below steps:

Step 1: To remove frequent folders and recent files list from Quick Access, open File Explorer > click on View tab in Ribbon >
click on Options > Change folder and search options to open Folder Options.

Step 2: You’ll have to uncheck the following two check-boxes present under the Privacy section to disable Quick Access:

• Show recently used files in Quick Access.
  
• Show frequently used folders in Quick Access.
  

Step 3: Click Apply and Exit. The action will instantly remove these two sections from Quick Access in File Explorer. (To clear your Quick Access history press the ‘Clear’ button against Clear File Explorer History).

Step 4: Then, check
the following two check-boxes again to enable Quick Access that you did in
Step2.

• Show recently used files in Quick Access.
  
• Show frequently used folders in Quick Access.
  

Step 5: Restart the PC once and check the issue and if the issue persist, follow the
Method 2.

Method 2:

The Method 2 will repair the broken database of Quick Access.

Step 1: Open File Explorer and paste this folder path: %AppData%\Microsoft\Windows\Recent\AutomaticDestinations in the address bar and hit Enter.

Step 2: Once the folder is opened, press ‘Ctrl’ key and the ‘A’ from your keyboard to select all of its contents and delete it.

Step 3: Do the same for this folder path as well: %AppData%\Microsoft\Windows\Recent\CustomDestinations

Step 4: Restart the PC once and check the issue.

Hope it helps.

Shafeeq Ali Khan

Microsoft Community - Moderator