Windows 10: Help scrolling issue maybe?

Discus and support Help scrolling issue maybe? in Windows 10 Support to solve the problem; Hi can anyone advise i have an issue where my laptop all of sudden wont allow me to scroll at all on anything without jumping back to the top. I also... Discussion in 'Windows 10 Support' started by NicG1988, Dec 16, 2020.

  1. NICG1988
    NicG1988 Win User

    Help scrolling issue maybe?


    Hi can anyone advise i have an issue where my laptop all of sudden wont allow me to scroll at all on anything without jumping back to the top.
    I also have an issue if I try to click on an app to open its just highlighting whatever is in the top right corner and wont allow me to open anything just jumps back to the top left.

    If anyone can help ASAP required for work in a few hours.

    :)
     
    NicG1988, Dec 16, 2020
    #1
  2. DEEPIKA GOWDA
    Deepika Gowda Win User

    Certain window items bounce on Scrolling

    Hi Sandeep,

    Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

    Do let us know if your touchpad functionality is fine other than the mentioned issue?

    As you are facing issues with scroll options in few of the applications on Windows 10. Try the below and check if it helps.

    Method 1: I suggest you to change the mouse & touchpad settings and check if it helps.

    • Press Windows key, type mouse
      and select Mouse & touchpad settings.
    • Choose appropriately with the following options and check if the issue persists.
    • Roll the mouse wheel to scroll
    • Choose how many lines to scroll each time

    Method 2:

    Step 1: As you are using touchpad, I suggest you to use different mouse to different ports and check if it helps.

    Step 2: I suggest you to boot the computer to Safe mode and check if the issue persists.

    Refer: Start your PC in safe mode in Windows 10


    Reply to the post with an updated status of this issue, we will be happy to help you accordingly.
     
    Deepika Gowda, Dec 16, 2020
    #2
  3. XYLEE DEL
    Xylee Del Win User
    not scrolling

    Hi Donna,

    This may have occurred due to a mouse driver conflict or a hardware issue that caused this. For us to help you with this, kindly answer the following questions:

    • What is the make and model of your mouse? Is it wired or wireless?
    • Have you made any recent changes to your computer?
    • What troubleshooting steps have you done so far?

    On the other hand, we suggest that you check this
    article    . Kindly perform the steps as our initial troubleshooting and see if there will be any changes on scrolling.

    Kindly get back to us further assistance.
     
    Xylee Del, Dec 16, 2020
    #3
  4. ROSE CAL
    Rose Cal Win User

    Help scrolling issue maybe?

    Page scrolling on its own

    We appreciate your response. To troubleshoot your issue, we suggest that you follow these steps below on how to modify Touchpad Scrolling Settings.

    • Go to Control Panel.
    • Click Mouse and choose Touchpad tab.
    • Locate the Scrolling Settings area within the touchpad properties tab. Adjust the settings to meet your needs.
    • Click OK.

    Let us know if you need additional help.
     
    Rose Cal, Dec 16, 2020
    #4
Thema:

Help scrolling issue maybe?

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