Windows 10: Help signing into my administrator account

Hi, I recently change my other microsoft account to an administrator account and when i change the account to an administrator account, I can't sign in because i need a windows hello pin and it says: Something went wrong. We weren't able to setup your pin. You can try again or skip this step and setup a pin later.Is there anything you guys can do, thanks in advance.

:)

 

Sign in with a Microsoft account instead. Administrator account

I have Windows 10 Pro since its release. Today, I decided to switch the email account for the computer administrator account. The following steps outline the sequence of events;

1. I logged in as a local account.
2. Clicked on Sign in with a Microsoft account instead
3. Followed the steps prompted. I entered my email of choice and the corrected password, then verified through the authenticator app.
4. I was asked to enter the password again, and now I am getting an error message that the password is incorrect
   but the password is correct 100%
5. Researched possible solutions
   • Used the English (United States) keyboard
   • Used on-screen keyboard
   • Reverting to Windows 7 is not possible as I never had it on my laptop
   • Reset my password
     • Nth worked

Please help me sign to my email account on this computer as an administrator

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Settings can't be opened using the built-in administrator account


Hello,
Unfortunately I have the same issue as Dabz from upgrading win7 to win10.
I've tried opening settings using all the suggested methods and it will not load using my account with Administrator access nor the built-in Administrator profile. I also tried other methods not listed such as using Run. Control panel is just a stepping stone to add users in Settings.
I'm also having explorer.exe issues, which I believe is preventing Settings from loading.
Using cmd (Admin) I successfully created a new user profile [and granted admin access also using cmd (Admin)], however win10 will not allow this account to log on. win10 does not list this new user within control panel but it does in the start menu. win10 will not allow to log in or switch to the new account via the start menu either.
I can access settings in Safe Mode but this will not allow me to create a new account.
Any help/suggestions will be greatly appreciated.
Cheers

 

Deleting an administrator account

Hi Imat,

Kindly follow the steps below to resolve this concern:

Step 1: Remove pin from your administrator account. Here's how:

• Log in the administrator account.
• Go to Settings.
• Select Accounts.
• Go to Sign-in options.
• Under PIN, click on Remove.
• Tap Remove to confirm.
• Type in your administrator password to verify.
• Hit OK.

Step 2: Make your local account as an administrator account by following the steps below:

• Log in your local account.
• Go to Settings.
• Select Accounts.
• Go to Family & other people.
• Select Change account type.
• Under Account type, select Administrator.
• Hit OK.
• Restart your computer and sign in with your administrator account.

Step 3: Remove the old administrator account. Please follow the steps below:

• Log in the new administrator account.
• Go to Settings.
• Select Accounts.
• Go to Family & other people.
• Click on the admin account you want to remove and hit Remove button.
• When you see a confirmation dialog, select Delete account and data.

Hope this information helps. In case you need further assistance, kindly reply to us.