Windows 10: [Help] Sleep functions not working

Monitors won't go to sleep after set time (3min). Have been coming back after 4h breaks and both monitors will be on. Last issue I have is that power save is not working. Monitors will lose signal and turn back without the PC going to sleep. Turn off/restarting my computer still works, but then I lose my opens programs tabs. Any help is appreciated thanks!!

submitted by /u/Camppe
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:)

 

SHUT DOWN / SLEEP FUNCTIONS NOT WORKING

Hi Mo,



Welcome to Microsoft Community.

I understand your concern. I will do my best to fix the issue.



To assist you better, please provide us more information.

• 
  What is the model number of the laptop?
  
• When you say ‘’trying 4 options to enable a shut down’’ which option do you exactly refer to? Are you using any third party software to shut down the computer?

Meanwhile, let’s try simple troubleshooting steps on sleep mode issue and check if this helps in resolving the issue.

Method 1

I recommend you to uninstall/reinstall the display adapter driver and check. Follow the below steps:

• 
  Press Windows key + X and click on
  Device manager.
  
• 
  Locate for display adapter and click on it to expand.
  
• 
  Right click on the device and click on
  uninstall.
  
• 
  Once you are done uninstalling the driver, restart the computer. It will automatically install the generic display adapter driver.
  

If this doesn’t help to fix the issue. I suggest you to update the display adapter driver. Skip step3 from the above steps and right click on the
device and click on update.

Method 2.

If the above method did not help to fix the issue, I would suggest you to
go to the computer manufacturer website and download the latest display adapter driver. If the display driver is not available for Windows 10, try installing the available driver in compatibility mode and check.

• 
  Right-click on the setup file of the driver and select Properties.
  
• 
  Select Compatibility tab.
  
• 
  Check Run this program in Compatibility mode.
  
• 
  Let the driver install and then check the functionality.
  

Hope it helps. Keep posting us with the status we will be glad to help you.

 

My computer does not work with sleep function after latest Windows 10 upgrade.

Hi Florence,

Thank you for posting in Microsoft Community.

From your description, I understand your Sleep function on the PC is not working properly after upgrading to Windows 10 operating system.



Before assisting further, i would like to ask you few questions:

• 
  Did you check if the sleep settings are set appropriately?
  
• 
  What happens when you perform Sleep function on the PC?
  

You may be facing the above issue due to change in the power settings from the
Control panel page on the PC.



If you have not fiddled with the power settings, I suggest you to change the
Power options from Control panel settings by following the steps below and check if the issue is resolved.

• 
  Press Windows logo key on the keyboard, type
  Power Options and select the top most search result.
  
• 
  Select Change when the computer sleeps option from the left side panel of the window.
  
• 
  Set the timing from the drop down bar under
  Turn off the display and Put the computer to sleep options on the window.
  
• 
  Click on Save changes.
  
• 
  Close the window and check if the changes are effective.
  

Hope this helps. Please reply to us with the status of the issue.

Thanks.

 

Sleep function does not work after upgrading to Windows 10.

Hello Florence,



Thank you for posting on Microsoft Community. We regret the inconvenience caused and will assist you in resolving the issue.



From your description, I understand your Sleep function on the PC is not working properly after upgrading to Windows 10 operating system.



Before assisting further, i would like to ask you few questions:

• 
  Did you check if the sleep settings are set appropriately?
  
• 
  What happens when you perform Sleep function on the PC?
  

You may be facing the above issue due to change in the power settings from the
Control panel page on the PC.



If you have not fiddled with the power settings, I suggest you to change the
Power options from Control panel settings by following the steps below and check if the issue is resolved.

• 
  Press Windows logo key on the keyboard, type
  Power Options and select the top most search result.
  
• 
  Select Change when the computer sleeps option from the left side panel of the window.
  
• 
  Set the timing from the drop down bar under
  Turn off the display and Put the computer to sleep options on the window.
  
• 
  Click on Save changes.
  
• 
  Close the window and check if the changes are effective.
  

Write to us with the answers to the above questions and the status of the issue on the same post for further assistance. Your reply is most important for us to ensure we assist you accordingly.



Thank you.